of TripAdvisor Travelers recommend this hotel
I was at M hotel with 2 others attending Singapore Round Table 3 Charter event. The hotel was booked by our collegues in S'pore and it was way better than expected. Though its not my usual area of stay I found it to be very convenient and not in the heart of the city but close enough for everything. It's got many businesses around and few resturants at the back road and close to cleark quay and street food areas. The staff was very accomodative and helpful. Specially the front desk. I would stay again in this hotel gladly.
During my check in last week. The guest service agent informed me that I hv 2 rooms booking. Which may caused by my connection lack issue, I hv accidentally made 2 bookings. I requested for removal.of that extra booking. But was told it unable to.cancell. I was disappointed n frustrated, then I asked for manager. She was very calm n patient even when I raise my voice. She apologies n explain the booking situation. While she was checking on the booking, she let me rest in my room. Shortly after, she managed to cancel booking but subject to pay 1 night charge instead of the whole stay. She again apologies that this the best she can do. I truly appreciate Ms Valery for her professionalism rendered to me. She is a gem for this prestige hotel.
"Excellent service :)"
It was my first time to went to Singapore and M hotel was truly the best.Every company’s greatest assets are there Employees. I would like to commend Ms. Pastor one of the managers in M hotel. She make us feel comfortable and very accommodating. She serves her duties and responsibilities well. We will definitely go back in Singapore and stayed in M Hotel again. Thank you Mam Pastor and the entire hotel Employees for making me and my family a wonderful stay. God Bless!
"I like the service"
Nice service i just ask the location that we wanna go and how to go there ...They find the way and print map with short note for us That was nice! I like the free mobile phone include the internet that can take everywhere that was great!!! I love it
Lobby reception lady has an excellent attitude to lead me item by item detailedly, After in room, there has a trim and quiet environment with excellent view to overlook the dock and ships, I like to stand from window.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM