Location
Mahekal Beach Resort is located on the Caribbean Sea with gorgeous beaches in Playa del Carmen along the Riviera Maya.
Cozumel International airport is about 20 km from the resort.
Amenities
Parking Facilities
- Public parking
- Street parking
Transport Services
- Airport transfer
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Taxi
- Car hire
- Shuttle service
Entertainment & Leisure
- Beach
- Beachfront
- Beach club nearby (surcharge)
- Beach beds
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Pool beds
- Pool sun loungers
- Free pool cabanas
- Poolside service
- Excursions
- Library
- Games Room
Sports & activities
- Bike rental
- Billiard table
- Cycling
- Diving
- PADI programs
- Kayak
- Snorkeling
- Table Tennis
- Yoga
Business facilities
- Business services
- Conference facilities
- Meeting/Banquet Facilities
Dining
- Restaurant
- Beach restaurant
- Half board
- Menu
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Sports bar
- Swim-up bar
- Lounges & Bars
- Beach bar
- Room service
- Christmas Meal
- New Year's Meal
- Catering services
General amenities
- Gift Shop
- Air conditioning
- Designated smoking area
- Garden
- Medical services
- Safety deposit box
- Shops in hotel
- Terrace
- Umbrellas
House Rules
- Eco-friendly hotel
- Small pets allowed
Room services & amenities
- Free wired Internet
- Wakeup service
Cleaning Services
- Full service housekeeping
- Limited service housekeeping
- Dry cleaning
- Laundry facilities
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- Porter
- Luggage storage
- Tour organisation
- Tourist information
General services
- Wedding
- Wi-Fi
- 24 hour security
- Free WiFi
- Babysitting
- Multilingual staff
- Honeymoon
- VIP Facilities
- Security
- Online access to newspapers and magazines
- Doctor on call
- Exclusive events
- Free local telephone calls
Wellness facilities
- Spa
- Massage
- Beauty & skincare treatments
- Couple's treatment rooms
- Facial treatments
- Outdoor jacuzzi
- Solarium
- Spa Lounge / Relaxation Area
- Health & beauty services
- Fitness centre
- Beauty salon
- Make-up services
- Hairdresser
- Non-smoking rooms
Conditions
About this property
Reviews
- Prestigia Reviews (2)
- Tripadvisor Reviews (4487)
Hotel Mahekal – Misleading, Disorganized, and Not a Five-Star Experience
This property is heavily misadvertised as a luxury, five-star, all-inclusive resort. In reality, the experience aligned far more closely with a two-star property, and it is not appropriate for familie...
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Wonderful as always!
Thank you to the Mahekal staff for another wonderful stay at our home away from home! Our concierge, Daniel, went above and beyond everyday to make sure we had everything we needed (even on his day of...
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Extremely disappointing check-in and service experience – not 5-star worthy
I really wanted to like Mahekal Beach Resort, but unfortunately the experience started poorly and never improved. The check-in process was extremely slow and disorganized. It got to the point where I...
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Book elsewhere. Too many issues. Too expensive for what you get.
The place is beautiful and meticulously maintained. If you book online, realize the hotel almost never answers the phone or email if you have questions. This is no where near a 5 star property in ter...
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Mahekal was magical!
Mahekal was fantastic! The staff made it so special for our family vacation. Enrique our server at Las Olas was AMAZING! He knew what we wanted before we even had to ask. Personable and so professiona...
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