Other than a cumbersome check-in process, it was a wonderful stay!Comment of B. SHARON , United States the 2016-07-31
"Magical jungle boutique hotel in the middle of the town"
Hidden from the crowds, Mahekal has an ideal beachfront location, just two blocks away from 5a Avenida that is the town's commercial heart. So you just have to walk to the fun. The resort is complete by itself immersed in a beautiful jungle environment. Has 2 pools and 3 restaurants at international standards a lively bar & it's own spa. Rooms are ethnically style, simple but nice and clean, each with a palapa terrace and a hammock to relax. No tv in rooms. It's design favors relaxation, peace and inner strength but even a small convention or wedding could be held there. Ideal for romantic trips or honeymoons Probably, my best Mexican discovery, I will be back !
"Here from Colorado for a week"
We stayed for a week. Staff at Fuego: Jesus, Fidel, Rubicel, David, Nicolas & Enrique were exceptional and made it a memorable trip. Jesus specifically remembered our name from the first day and I felt went out of his way to be accommodating. The food was good and the drinks were well crafted. The room was quiet, clean and always had extra towels and water. The palapas on the beach were awesome! However, getting a drink on the beach was spotty - better to hang out at pool bar if you required drinks all day. Although right in Playa, it still felt safe and secluded. Great location so close to local shops and restaurants!
"A Great Anniversary Get-Away"
We really enjoyed our time at Mahekal. The grounds are beautiful and well cared for. Our villa was comfortable and clean, and cool, in spite of the thatch roof. The food gave us enough energy to enjoy the ocean. Santiago set up a thoughtful celebration for our anniversary. The staff in Fuego: Ismael, Enrique, Fidel, Jesus, Nico, Elias and David got us off to a great start with their amazing service at breakfast. Would definitely recommend to a friend!
"Perfect Vacation, we will be back !"
This was our first time at Mahekal, and we were so pleased with everything from the rooms to the amazing and friendly staff. The front desk staff, especially Manuel; were very accommodating and made us feel like we were at home. The concierge Humberto was very helpful on helping us book our trip to the Xplor Park and was very informative on all attractions and events as well as best restaurants and places to go in town. This resort is a very short walk to 5th Avenue with all of the shops and restaurants. The food at this resort is exceptional and the views from them are too! The servers and bartenders were some of the kindest staff I have seen and their hard work and happy faces show that they value their jobs and the service they are providing. The hammocks on the balcony are a great touch and the hotel always has everything very clean and appealing. We will definitely be back to this resort !
"The Perfect Wedding"
After first visiting Mahekal Beach Resort in May/June 2016, we decided it would be the perfect place to have our wedding. We were so right. Karla, our wedding planner, was fantastic to work with the entire time: from our first conversations, to signing the contract, all of the planning, and even several days after wedding when we went home. Every single detail was carried out flawlessly by Karla and the staff at Mahekal. As part of our wedding weekend, we had all of our guests attend a welcome party, had fun ideas for our reception, and a brunch the day after. Karla handled everything with ease. Alejandro officiated our service and we were thrilled with how it went. We had a good 30-40 minute meeting with him while on site so he could get to know us and answer any of our questions. He was great to work with as we customized our ceremony. The service was perfect. Yazmin handled our flower arrangements and did an outstanding job. Everything looked beautiful. Big Bang's flamenco guitarist and DJ were outstanding. They played every song and genre we requested, even secret special requests from our parents for mother/son and father/daughter dances. I can't leave out the excellent staff that helped us along the way. Gabriel was an amazing concierge as we prepared for the ceremony (and with follow up the day after). Rogelio (whom we befriended the first year) was our favorite server at breakfast and at Fuego, who provides top-notch service and is always smiling and friendly. Manuel was always on top of any food or drink we needed as we lounged around the Las Olas pool. And Gerardo and Mariano offer great service and conversation at the Itzi pool. Everyone feels like a friend and after a week of interacting with the excellent staff, it's sad to say goodbye. If you're considering a wedding at Mahekal, we highly recommend it. The guests had a great time and we couldn't be happier with our decision.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM