MALISA VILLA SUITES

Arrived early in Phuket and managed to get an early checkin. Front office staff name Mike was very professional and helpful. We were whisked away to our Grand Pool Villa for early checkin. Love the privacy, the pool, the mini bar amenities and best of all - In Villa Breakfast cooked every morning by the Chef. Kudos to the housekeeping team, the Pool team, the F&B team for the cleanliness and well kept of the hotel. Pity that the restaurant is not well patronised as there were too many choices just outside the hotel.

Perfect place for family. My kids love the pool. The staff Mr. Sonny the Filipino is very good, professional and well trained. He can speak chinese a little and very very good in english. I will recommend this villa. Best in Phuket.

Fancy, clean and romantic ambiance.... Very good receptionist "Sonny" (Philipino 24 years old) as he is kind and provides you with good hospitality and professionnal service. I really recommend this hotel for couples !!!

This place would be the worst place we have ever stayed I Thailand. Staff were that rude, we arrived at midnight, not even a glass of water on offer. A breakfast menu thrown at us saying fill it in or you won't get any breakfast. We arrived at our villa, way down the back blocks had to carry our own bags, the noise of the pumps and air conditioning was unbearable. Next morning they promote breakfast cooked in the villa or in the restaurant, we opted for the restaurant on the first day. Well, I think they had gone down to the seven eleven and had everything pre cooked in the microwave, cold and things arrived all together that we hadn't even ordered. Ordered next day to have cooked in front of us-all pre prepared waited 2 hours! It's not that hard. Everything is falling apart, pools are green full of slime. The absolute worst was the fleas and mosquitoes, we were eaten alive, we sprayed covered ourselves with everything. We reported and asked for service-guess what - nothing! This please is a disgrace, do yourself a favour stay in Karon or kata noi. There should be a rating worse than terrible as this place does not even meet that.

Hotel is beautiful and each "room" is actually its own mini villa which includes a kitchenette, a small pool, a living room area with TV, a bedroom and a large bathroom with a huge bathtub and a shower. Bed was super comfortable. Room was very clean. Kitchenette included a fully stocked minibar which was refilled every day (all free). Staff were exceedingly friendly and went out of their way to be helpful. We didn't eat at the hotel as there were many nice restaurants just outside the property gate within short walking distance. Drawbacks were that it was quite expensive, and the beach did require a 10 minute walk, so not right outside the front door. We also didn't like the beach near the hotel very much (quite crowded) but we took taxis to Kata Noi beach and Nai Harn beach a couple of days and they were not too far. There were also a lot of mosquitoes, but hotel provided free repellant and sprayed our room every evening.