of TripAdvisor Travelers recommend this hotel
"Lovely hotel very centrally located in Belfast"
Stayed for one night at the end of September when going out for dinner and going to Gavin James concert in the Waterfront in Belfast. Ideally located to go afternoon shopping, walk to lovely restaurant and walk to and from the concert. Following morning after a superb breakfast (freshly cooked) walked to St George's Market which was very atmospheric. Recommend the hotel - lovely staff, good facilities in the rooms and great location.
Malmasion Belfast Wat can I say . Thank you doesn't even cut it ,it was amazing so well organised and presented I was so so happy I'd nearly plan another hen just to get back . Food amazing, drinks amazing , and atmosphere .Amazing bar staff ,I had truly a phenomenal time thank you Malmasion Belfast. I always love this hotel ,stay so many times and now I know why u do such an exceptional job ❤️ Thank you so much Gwen x
"Not up to usual MalMaison standard "
2 night stay. Mild weather, but room radiator on, thermostat valve broken as was wall control (there is no aircon) Reception tried to switch off centrally but no joy. Completely unacceptable. Staff however fantastic. Brought portable air conditioner. Great tips from bar staff,
We were staying at the hotel for two nights and booked two double rooms for single use at a really good room rate. Positives: Fantastic room, comfortable bed (though so high I nearly had to use a ladder to climb on). good TV, brilliant bathroom and accessories. Excellent receptionist on arrival, though she was leaving to go to the new Titanic hotel. Negatives Arrived at 11am so knew room was not available and told to return after 3pm. Left luggage but were shocked on return to see that it was left behind the reception in full view of the public, and the desk was not always manned. On returning at 4pm, told one of the rooms was not yet prepared. Waited a further half hour before room available. You expect two things from a hotel - to have a room and look after your property - failed on both counts. Breakfast was far too expensive when all you want is cereal and toast. Your loss, a cafe's gain. Nice bar area and restaurant, but drinks and meals far too expensive. With another 25 hotels currently being built need to up your game if you want to retain the tourist trade. No air conditioning, and I couldnt leave my window open because - ironically - adjacent air conditioning units make too much noise! Great location and beautiful building but need to get the basics right.
"No airconditioning, appalling lack of drawers in room and a VERY poor and expensive breakfast."
Location great. Reception warm, friendly and knowledgeable. Jade was superb, a real asset. Room size ok, but amazingly poor storage even for a three night stay. Clothes had to be left in cases or stored on TV shelves! And NO airconditioning! Yea, there's a fan..... Bar atmosphere great with showy cocktail making. Breakfast room cramped, buffet unexciting and repetitive(two identical bowls of fruit salad') Cooked breakfast cold, sausages from Central Purchasing, tasteless bacon(and soggy limp soldiers) And in Belfast, land of the cooked breakfast! Shame on you, cost accountants who clearly are in charge!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM