of TripAdvisor Travelers recommend this hotel
"Boston is better in Mandarim Hotel"
Being at Mandarim Oriental Hotel in Boston made my stay better because of the hotel itself and its location. Is the beat place to be in Boston close to Shopping Malls and a shopping area that are excelent.
"Beyond My Expectations!"
Top of their game! The Mandarin Oriental, Boston is quite simply one of the finest hotels I have experienced. I have stayed at the American Club in Kohler, WI, Ritz Carltons and Four Seasons and fancy boutique hotels all over the world. The Mandarin Oriental, Boston stacks up with all of them. The staff was outstanding, the amenities and decor were impeccable, and the location is one of the best in Boston. It is rather expensive but if it is in your budget it will be worth every penny.
The hotel and staff were excellent overall, as it should be for the cost of staying here. However, given the cost, things like wi-fi should be included. It really irks me to be nickel and dimed for stuff like wi-fi. It makes an otherwise luxurious hotel and experience feel just a little bit cheap.
"Wonderful location and service!! "
The location is great in that it is in the middle of everything, great shopping and sights. The concierge was very helpful in fulfilling our requests. At reception they upgraded us 2 rooms! Wonderful room. Get the schedule for the guided tours at the public library, it's beautiful. Also they tape NPR shows at lunchtime. JFK library was wonderful experience too. Do dinner at the Top of the hub restaurant for the view. Lots of great food in that area, vegetarian too.
"Not really MO's best"
The location of the hotel is good. It's in the heart of the shopping district and Boston is so small not sure there really is a bad location. The entrance to the hotel is very underwhelming - no place for taxi's to stop which meant we had to stop a few spots down. Check-in was fine and pleasant but in every other Mandarin I've stayed they have escorted me to the room and offered refreshments. That didn't happen. The room was a definite disappointment. It was large and very clean (as was all of the hotel) but the decor was very dated, with scuffs and scratches and the quality of the furnishing was just average. I was also underwhelmed by the only restaurant the hotel offers. It's French for a start, which didn't quite make sense to me given an Asian hotel in Boston'' I did go here for breakfast which again was fine but nothing special. I did have a massage at the hotel which was good and the spa facilities were very nice - huge gym too! Overall this hotel lacked any memorable service elements. It wasn't bad but for this price and with a Mandarin Oriental name above the door I always expect to leave with with a good memory. During this stay I also stayed at the Four Seasons which had renovated rooms and impeccable service so I would definitely recommend over the Mandarin.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM