of TripAdvisor Travelers recommend this hotel
"BEST Hotel ever!"
This is the BEST hotel I've ever stayed in. This hotel was the site of the State Street Bank CCO forum which I attended and my company covered the cost at the discounted conference rate. The amenities and staff were top notch with outstanding customer service. However, the normal room rate is way out of my budget so I likely would not stay here going forward. I'm hoping more of my business travel/conferences use Mandrin Oriental going forward so I can experience the excellent hotel staff, restaurant and amenities again.
While the rooms, lobby, restaurant, and spa are all exceptional and beautifully maintained and furnished, the true joy of staying at the Mandarin Oriental Boston is in the staff. When I arrived on a Friday, I was checked in immediately and personally escorted to my room by the reception agent. Within minutes, the bellman had arrived with my bag and was happy to show me how a few things worked. The next day, I had done a little shopping and when I returned to drop a bag off at my room, the same bellman greeted me by name at the door of the hotel and offered to deliver my bags to my room for me so I could continue on with my day. Truly exceptional.
"Best in Boston"
Enjoyed a wonderful stay at the Mandarin Oriental in Boston’s Back Bay. Great room, restaurant, service and a location that can’t be beat! Check-in was flawless and the front desk agent went out of his way to ensure our room was ready even with an early arrival as we had to get ready for a wedding. They provided directions and told us the best route to take knowing there would be traffic. Very nice! The restaurant, Bar Boulud was great. Nice to sit outside, sip cocktails and people-watch. The room was spacious, with an exceptionally large bathroom and closet. Side note: the Shanghai Tang bath products smell great! I definitely stuffed those in my bag upon departure. I highly recommend this hotel!
"Mandarin Boston does it again!"
We are frequent visitors to Mandarin properties worldwide and our recent visit to the Mandarin Oriental in Boston was no exception. From the minute we arrived to our departure no request was too much and the quality of the hotel and the dining options were absolutely first class. The thing that made the real difference however, was the help, guidance and advice we received from Jennifer Boucher on the Concierge desk... she got us into restaurants we couldn’t and as we were visiting for a special birthday event, everywhere we went small gifts and special service appeared. It made our trip and I can only say to those thinking of a trip to Boston - think no further than the Mandarin. You won’t be disappointed.
"Recently stayed there and left our child's favorite bunny. Winston in Lost and Found was awesome! Thank you!"
Hotel was really nice. But what made the trip great was realizing we left our child's favorite bunny there. We called after a week and they still had it. Thank you Winston in Lost and Found. You are awesome! All the staff were really friendly.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM