"Great Choice in Geneva"
This was our first stay at a MO property and it was a great choice. The hotel is well located and lovely. Our room was generously sized, including the bathroom, and had quite possibly the best hotel shower ever! (Great water pressure!). We enjoyed breakfast at the hotel each day (included in our weekend room rate) and had dinner at the hotel bar at least 1 night. Also, the hotel arranged for a rental car for us so that we could take a day trip to Chamonix - the car was brought to the hotel and the hotel returned it for us. This is a full-service hotel that takes great care of their guests. We enjoyed everything about our stay and will look forward to staying at other MO properties.
"Service, service, service...and then some more.."
Every single member of staff goes out of their way to help and then to do more than asked. Probably the most consistent best service I have encountered in my years of travelling. Even seeing my partner and I heading towards the front door the concierge radioed ahead to prepare two umbrellas which were handed to us as we stepped out into the rain. Of course this isn't really necessary but it's fabulous service and they apply it to everything. Great hotel, location perfect, even entry level rooms lovely, top restaurant and well equipped gym as you'd expect. Genuinely first class. And another day still to go.... would without doubt return for service alone but much more...
"Best hotel in Geneva"
Amazing hotel, service and staff! Cannot wait to be back! Very attentive staff, live music at the bar. Great gym and spa facilities! Friendly and charming members of staff that made my staff truly memorable!
"Pleasant enough, perhaps just a bit disappointing."
This was our first Mandarin Oriental; and after having read for years about this iconic brand ("Helen Mirren is a fan") perhaps our expectations were excessive. The hotel was fine, service was very good. Our room on the 2nd floor had a nice view overlooking the Rhone but was frankly a bit long in the tooth and quite tiny. We enjoyed evening cocktails in the lobby lounge. Very very expensive but this is probably part Switzerland and part Mandarin Oriental. We come from the NYC area and so are not easily sticker-shocked. But the cocktails were very small for the price. But when bothering to stay at a nice brand, we don't tend to quibble about attendant price points. I guess,in a nutshell, we felt a bit let down by the experience. If we return to Geneva (which btw is a lovely city!) we will probably try a different hotel.
Spent an overnight here before heading to Chamonix France. Staff was excellent as they always are at MO hotel. Room had river views and was well appointed. Lunch in the bar area was wonderful and served promptly.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM