MANDARIN ORIENTAL, HONG KONG

Had dinner buffet with 3 friends tonight at Clipper Lounge. This's my visit again after 2 years back. The service is good as usual but am amazed by the exceptional professional service that Victor Mok and Andy Au had provided. Although the restaurant was considered full tonight with various customers requesting instant servicing, Victor was servicing each table with detail attention and always with a warm & friendly smile on his face. Andy, the Manager, was providing good backup to all colleagues in the Lounge as well. An amazing experience!! We had a wonderful dinner tonight with good food , and of course the excellent customer service provided. Couldn't wait to write appraisal once arrived home. For sure will pay another visit or even visitssss to Clipper Lounge in short term. 😘😘 Ms. Chau

I have stayed at the MO Connaught Road on 2 occasions now and I would thoroughly recommend to anyone planning to visit Hong Kong. The rooms are spacious and comfortable. The room service is rapid and the quality of the food is great. Nice modern bathrooms with funky showers and separate WC. Breakfast is good, but not the best. Beverage service was slow. The Captain's Bar is the highlight for me,serving quality drinks in an old style setting. Location is central and close to shopping, eating, drinking and not far from the waterfront. The entertainment around Lan Kwai Fung is about 15 minute walk. Overall a very good experience, especially for the business traveller

i stayed for two nights and frankly there is very little to add to a great hotel. only minus is really that my room on 16 floor occured to have been a smoker room once whch dod not undergo a deep cleaning. otherwise good room service, great foold and absolutely appropriate conference setting for a hotel of this class. walking distance to many restaurants and shopping opportunities.

This is an iconic HK hotel that just seems to get pretty much everything right in all three visits here during the last two months. It is quite amazing how the staff can read the mood of the guest perfectly - daytime arrivals get lots of attention, late night arrivals are quickly dispatched to the rooms without fuss. There is no executive lounge, but strangely, I haven't missed it yet. The fitness centre is first rate, but the pool is quite small and best avoided during busy times. The restaurants are all good. The rooms are well designed and well equipped. Nothing is cheap but you will get good value for the money. The location is great if you like the business district and expensive shops, all that get boring quickly, but more interesting places are within walking distance or easily transportable from the nearby Central station and Star Ferry.

After a few airbnb type rentals in Japan, it was amazing to get back to a 5* hotel. Even my wife, not a big fan of this hotel five years ago, said the same. Just the best. Really- my favorite hotel in the whole world. Attention to service. Attention to everything. My analogy - the feeling you get when you come home after a long trip - I wish it was like the feeling I get when I return to the Mandarin after a day out. Spend the extra $$$$ for this hotel. You will always remember it. It's home but with service.