of TripAdvisor Travelers recommend this hotel
"Excellent and well worth every penny!!"
I couldn't fault this place. The Mandarin Oriental delivers on all fronts. I booked through the Amex Fine Hotels and Resorts program which got me a room upgrade on arrival and a late check out, among a few other little perks. I stayed on the 27th floor which had a spectacular floor to ceiling view of the city. The room itself is really nice - it was recently renovated when I stayed there. The space is clean and had a touch of opulence. The bed is super comfortable and comes with a pillow menu to cater to different preferences. The spa and fitness centre facilities are fantastic. The buffet breakfast is phenomenal, too. I don't have a sweet tooth but oh my, the chocolate and almond croissants are incredible!! Hotel staff were fantastic and attentive. I felt the Mandarin Oriental added a nice touch to our stay. Housekeeping noticed we left a book out in our room and left a nice bookmark for us. Thought that was really thoughtful. Overall, I had a really enjoyable stay at the Mandarin Oriental. Highly recommend staying here for a few nights. It is a little dearer but well worth it as you get so much value and staff go above and beyond to make your stay enjoyable.
Excellent hotel to stay, Rooms are still having old interiors and old furniture. I stayed for business trip. Hotel is easily accessible by KLCC and food area. Restaurant are very good, for breakfast many items.
Amazing view of the Twin Towers and great location. The staff were friendly and breakfast had loads of choices for all. Extra special added touch for our 20th Anniversary with flowers, champagne and dessert.
We stayed at MO during the Grand Prix, the staff were lovely and couldn’t do enough for you. The room was really nice, big & clean, we had a great view of the towers and the location was right next to the KLCC. Breakfast was really good, something for everyone. The hotel put us in a room right next door to my sister who arrived a week before us, thank you so much for this.
"Exceptional service and accommodation "
Spent a few days at MO KL and honestly cannot find a single reason to be disappointed! The service, from front desk to room service, breakfast to the bar and even when I needed to use the business centre at 2:30am the immediate support and accommodating nature of the staff was exemplary. The bar service was so helpful and although there was a small issue one evening this was immediately rectified with the bill altered to remove all delayed drinks without any request from us (and frankly we would never expected this as was only a delay after all) Concierge service was also second to none and every request and question (including a rebooking of a Restaurant reservation due to a power cut at our original location) was dealt with incredible efficiency Our room overlooked the city rather than the Petronas towers but meant we had a great view of the pool where we spent a few hours and again great service and the food we ordered was excellent. If we do visit KL again in the future we would not consider any other hotel for our stay so I guess that is recommendation enough!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM