of TripAdvisor Travelers recommend this hotel
"Probably Best in KL"
Location Location Location, MO is located a stone throwaway from Petronas, KLCC etc. The service from all the staff from reception through to porters, concierge and housekeeping was excellent. Breakfast buffet was excellent with lot of choice of different cuisines. Pool and SPA facilities were great with wonderful service at poolside. Strongly recommended to all travelers visiting KL.
"Mandarin Oriental Convert"
Never having stayed at a Mandarin Oriental Hotel before we came with high expectations. We left with cherished memories of excellence, luxury and service beyond compare. That was our experience of the Mandarin Oriental Kuala Lumpur.
"The best 5 star hotel i have been."
Amazing........ The the front of the house was so accommodating. Mr Mani was really very helpful and is a great asset to have him. From the time I've checked in to this hotel i was blown away. The club room was superb, and the breakfast had a lot of varieties of food and delicious, plus well located just next to KLCC. The gym was a good size,and instructor shah was very helpful. Everything was so good so detailed would definitely recommend this hotel.
"FANtastic Club - Best in KL - Thanks Ayadd!!"
I'm definitely becoming a Mandarin Oriental fan... The club is superb - biggest in KL, with great service and absolutely gorgeous views from the 24th floor. The property is literally feet away from the Petronas Towers, and the rest of the KLCC area, and the club views wrap around 3 side of the hotel. They serve different food and drinks, multiple times a day - high tea, lunch, hors d'oeuvres, etc. The club staff is really good - both the guest services desk and the club floor staff - we had a wonderful time with Ayadd - he was just a delight! He even set us up with a phone charger when ours were packed away. While we were there, a member of the royal family was also staying - the hotel handled it without a hitch. The guest services people in the club helped us with a number of things, and really made our stay in KL special. When you book a club floor room, you check in privately in the room, which is so nice. We had the club indulgence package, which includes pickup at the airport - that was absolutely seamless - point man right at arrivals, gathered up our bags and us and brought us to the nearby waiting car (Mercedes E class). KL is a long way from the airport, and the car was great - cold towels, water, wifi, etc. The second we pulled up to the hotel, our club representative was there to take us straight to our room - newly remodeled, 29th floor, amazing tower view. The porters were fast, efficient and very knowledgeable. Honestly, it's hard to decide which is a better, the property or the staff. There is a really neat rooftop pool on the 3rd floor, overlooking the KLCC park - looked great, although we're not pool people.
"Great Hotel for Business & Pleasure Travelers"
MO in KL is next to the Twin Tower, where there is an excellent Shopping Mall. Hotel staff were very gracious and helpful, so polite and friendly. Rooms are very nice and spotless. Breakfast buffet in the Mosaic, was very good, everything you could desire was present and staff were very attentive. I ate at Mandarin Grill and Lai Po Heen. Mandarin Grill is a fine dining steakhouse and Lai Po Heen is a very nice Chinese restaurant. The food was superb in both quality and presentation. They have a superb infinity pool, which comes with a great view over the city. Five Star all round for luxury, hospitality, location, value, service. I would definitely recommend MO, KL for business & pleasure trips.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM