"It's excellent hotel with very nice staff"
Over all it's a excellent hotel and superb service. We really enjoyed our stayed. the hotel location,the quality of bed linen, entertainment system and service are excellent. The club lounge service was very impressive .
"Love this Hotel"
First stay at the Mandarin DC and it was beautiful. They staff were so nice and made you feel at home. Close to many places to se, as well a being on the water. The beds are extremely comfortable. I can't wait to go back for a personal trip, I was there on business. I would definitely stay there again.
"Great hotel but the restaurant"
Very friendly staff; luxurious room with excellent amenities-very nicely decorated. Unfortunately food at the Muze restaurant at the hotel was a BIG disappointment. Would stay there again but never eat at the Muze restaurant.
"Met expectations, great location"
I'm sitting here at DCA Airport writing my review of the Mandarin Oriental hotel with aching feet from all the walking I did during the last 24+ hours. I was staying here for one night on business and my meetings weren't until the Friday, however I flew in on the Thursday and arrived at DCA in the morning, after catching a quick 10 minute Uber ride to the hotel I found that I was far too early to get to my room, however they did offer to keep my bag and text me when my room was ready and checked me in there, as such I quickly realized I was only about a 10 minute walk to the National Mall, as such I spent the next few hours exploring the Mall. After receiving my promised message I made my way back to the hotel. I was greeted and handed my room key, however it would have been nice to be directed to the elevators vs having to wander aimlessly for a couple of minutes trying to find it, also it would have been helpful to be told either by the staff or the elevator having a sign informing me that I need to use my room key to access the floors , after a couple of minutes pressing buttons and getting nowhere I finally figured it out, but it would have been nice to be told, or have an indication it was necessary. The room was pleasant and very nicely appointed, however I find it inexcusable that hotels, especially at this price point still charge you for wi-fi, $12 to use my iPad in the room is a joke when you can stay at a Holiday Inn and have complimentary wifi. Overall very nice place let down by a couple of small points, this isn't just the Mandarin, but I will never give a hotel a 5 star rating regardless of how exceptional the property may be when they persist to charge for something as basic as Wi-Fi.
"Great Location, within walking distance to mall area"
Very nice hotel close to mall area. Short taxi rides to most popular DC area attractions. We enjoyed the indoor pool and view from our room. Would recommend this hotel to the most distinguished traveler.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM