"I felt pampered!"
Excellent service! Cold towels at reception on a terribly muggy day was a god send. Also plentiful offers for water from everyone at the hotel. Spa amenities were top notch. Just wow! The bathroom was gorgeous, the view of the Jefferson Memorial and the Tidal Basin from our room was beautiful.
I cannot say enough positive remarks about this amazing hotel. Our room was wonderfully appointed, the beds comfortable and the maid service impeccable. My room was on a club floor and therefore took advantage of the Club Room each day for breakfast and later at the end of my day when guests gathered there to relax enjoying a variety of refreshments, including coffee, tea, wine, various desserts, fruits, food items, etc. I found the selection to be such that it sufficed as dinner some days. The hotel restaurant was attractive, wait staff attentive and the menu interesting. Speaking as to the rest of the hotel staff, everyone I had contact with, was very pleasant and professional in the performance of their duties. I definitely would stay at this hotel again.
"Great hotel (can’t go wrong), location almost perfect (guess what’s missing)"
This hotel is excellent, impeccable service, very clean, good cuisine. The location is great for first time visitors as the Smithsonian station is just a 5 minutes’ walk away. So, what’s missing' There is hardly anything around the hotel! The building is surrounded by streets, highways, bridges – it’s like staying on a traffic peninsula. However, there is not much noise in the rooms – just the usual government helicopters passing every now and then. When you step outside, there is a Starbucks across the street, a CVS and pizza parlor (closes early). There are no other restaurants or shopping opportunities in the immediate proximity of the hotel. Well, DC isn’t that big and you can easily find decent shopping, groceries, bars and restaurants – these just not right next to your hotel. It’s your call how important this is for you. The benefit is that the national mall is right at your door-step (once you have made it out of the area surrounded by traffic lanes and face-less government buildings – well, it just takes 5 minutes on foot). I personally liked the hotel a lot and would certainly stay there again.
When you arrive you understand why it is a 5 star hotel. From the first interaction with the staff everything is outstanding. The rooms are very spacious and well appointed. The beds are really comfortable. The rooms were clean. The staff is phenomenal. From check in to the bar to the restaurant. Favorite part was the bell man remembered our names and was always smiling. This is how all hotels should operate. Will stay here every time I am in DC.
"Business and leisure trip"
Wonderful hotel. The room is large, the bed is comfortable. Bathroom and amenities are exceptional. Staff is very responsive to traveler's needs. The restaurant and the lounge were both relaxing. The location is very convenient to local attractions.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM