"Above Average Airport Hotel"
And what you would expect close to O'Hare - clean, courteous staff, the usual amenities, convenient to the airport, free shuttle, etc. But a bit dated. This is an older property - witness the plexiglass dome over the pool area. And a high rise tower along with 3 floor wing. Slightly smaller rooms and bathrooms - but they have been updated. Large conference/banquet area off to one side - my reason for staying. Participated in a conference at this location. Very good service and food choices for the two day event. Well equipped fitness center as well as a nice pool area with separate whirlpool (thank you - really needed to marinate in the whirlpool). Good concierge lounge on the top floor - good food choices, very nice staff. Right off of I 90 and I 294. And a very short walk (less than 3 minutes) to the CTA Blue Line Cumberland Station - the best way to get to the city. Of course - in the flight path for ORD with the planes either coming in or going out so there will be a little airplane noise. But the rooms are fairly well soundproofed. Try not to stay by the airport, but this was fine
"Noisy in addition to expensive "
Great b de, spacious rooms & excellent housekeeping are positives. Being near the airport is convenient but the noise is problematic. It is bad enough that you hear the airplanes but you could also hear toilets flushing in other bedrooms. At these prices I would expect better soundproofing in the rooms. The printer to print the boarding pass was worthless & they charge you for slow wifi if you use it anywhere but the lobby. I don't want to stay here again
"Standard Marriott Close to the Airport"
Though renovated, this is one of the older Marriott properties and the rooms (especially the bathrooms) are smaller than what you'd find at newer Marriott Hotels. It's conveniently located just 5 miles from O'Hare Airport and they run a free shuttle every 30 minutes (it's a 12-15 minutes ride). Housekeeping did a nice job, though I ran out of shampoo which they hadn't replaced (they must be on an austerity kick of some sort when it comes to doling out shampoo!). The restaurant was fine, as were the meeting-room facilities and lunch catering for meetings. Given the size of their parking lot and how empty it was during my stay, I find it surprising that they charge for parking.
"Not so clean "
Maybe I was unlucky, but the room was not what I would expect from a Marriott hotel. The sheets were stained, the bathroom had no ventilation and smelled like sewer, plus the bath was not well cleaned. I had the fan on at all times to cover the highway traffic and airplane noises. The service was really good, but given the choice I would not stay there again.
"Great Hotel & Great Service"
I regularly stay at this hotel for both business and pleasure. It is in a great location for the suburbs and the city. The service is great . . . and Jogendra is an amazing resource as an F&B manager of the restaurant and bar.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM