of TripAdvisor Travelers recommend this hotel
A very clean well run hotel three blocks from the Gloucester tube stop in an area of many other hotels priced well for London. Also that tube stop is on the Picadilly and circle and district lines so it is good for transport. The breakfast buffet is grand and great. The rooms are typical and clean. Staff is helpful. The hotel has no particular character otherwise and that is fine nonetheless.
"Decent hotel with good service"
Stayed there for a family vacation in London. The location is OK, a bit far from the city center but the hotel is close enough to two tube stations. Most London Marriott hotels are overpriced but this one is reasonable. The hotel is little dated but is clean and well maintained. We had AC issues in our room and they never fixed. The staff is polite and helpful. We also had access to the executive lounge which provides breakfast and light bites in the evening. They also serve alcoholic drinks during happy hours in the evening. A big thump up to the staff working in the lounge who did excellent job to provide great service.
We stayed for two nights in late April 2017 arriving very late from Heathrow for check-in, it was after midnight. We were welcomed so kindly despite the late hour. Ordering from the room service menu, we were able to get dinner and the food was delicious and plentiful. Our room was the most spacious of any I have experienced in London. Everything was pristine in the room, the bedding lovely, the bed so comfortable, the breakfast service tray was appreciated. The staff helped us navigate the neighborhood to get to the tube station and there were many restaurants along Cromwell Road. We enjoyed a dinner and a breakfast in the Marriott and both meals were very good. I can't wait to go back and would stay at the Marriott Kensington with pleasure and assurance.
"Avoid at all cost"
I stayed here due to the large family room. The air conditioning did not properly cool the room. The bathroom had no venilation and caused mold in the shower. The staff made promises but did nothing. I would avoid this hotel.
Great location, near Earl's Court Metro stop. Wonderful breakfast. Staff were fabulous, very helpful and professional. Sainsbury's Supermarket across the street, could not ask for more. Very reasonable in terms of price, in my opinion. Would definitely return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM