of TripAdvisor Travelers recommend this hotel
"COOL STAY FOR BUSINESS"
I had the pleasure to stay at the hotel during my participation at WTM 2017 on Nov 6th for 4 nights My room was just perfect, warm, comfortable, with all the details i needed to develop my 4 business days in London At the Hotel Restaurant The Pickled Hen i had 4 breakfast and 3 dinners, .....couldnt be more happy to have selected every day this location Front Desk during check inand check out, laundry, guest service bell boy, all of them they went extra miles to help and make me feel at home I am so pleased that strongly recommend this hotel for business and also, for City Tourism as it is near by one of the most important streets in London, .....Osford Street Thak you London Marriot Hotel Marble Arch!! Jose Luis
"Trip #6 coming up!"
My husband is a Premium Platinum Lifetime Marriott member. We stay at this hotel each visit we have stayed at other hotels but this place is perfect. It's in a neighborhood, it's quiet, but it's one block off Edgware Road & plenty of stores, buses, AND two tube stations which lie right on the high street. You can WALK everywhere if you so desire. I've read many reviews about the neighborhood being dodgy. We haven't found that and we have walked at night up to Lisson Grove for dinner at the SeaShell so maybe we've just been lucky but I haven't encountered any issues shopping on Edgware Road at night either.The bar is great, the food was really good so good, that our last visit, by the time we dragged in at the end of the day we didn't bother to stumble back out for meals. Our last visit we learned this is a training hotel which meant we had non stop service every time we stopped for more than 30 seconds. Is it the Ritz Carlton' NO BUT it's a clean congenial hotel with above average customer service. I'll be back on Nov 28th for 7 more days, can't wait!
I'm surprised at the negatives on here.I found this Marriott equal to any of the best Marriotts I've stayed in with regard to staff service. I arrived on Saturday, greeted by helpful doormen and checking in staff, given upgrade, luggage held while wife and I went to town, returned later and the luggage was in the room. The staff in the bar (Pickled Chicken are great; special thanks to Alexandria). Food in the Pickled Hen was also great. Would recommend.
"Good Location, staff and bar"
Stayed for 3 nights recently while on a business trip. The place is walking distance from Hyde park, restaurants and coffee shops. The staff was helpful. The bar was a busy place. Good service and decent food. The room was clean and quite comfortable.
"Overpriced and sub-standard for a Marriott"
Don't be fooled by the recent remodel (mostly paint and superficial finishes), this is not a quality hotel and certainly not up to the Marriott standard. Despite spending roughly 100 nights at this hotel over a 3 year period I have not so much as once been recognized, upgraded, or appreciated in anyway. In fact, quite to the contrary during my current stay they actually turned off my room key due to a minor issue (most likely a system error on their part) with my credit card without even bothering to contact me. When I confronted them over this and asked to speak to a manager I was told I needed to wait and after more than 5 minutes passed the manager still could not be bothered to come out of his office to speak with me. Any alternative is better than this hotel, avoid if possible.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM