of TripAdvisor Travelers recommend this hotel
"Not 5 star, barely 3"
Oldschool and simply old hotel with bad service and standards. Outdated in everything, and therefore doesn't appear to be luxurious at all. Having 3 wheel bags and 3 backpacks we were not offered any help with luggage. Upon check-in Mr. Rodeslaw decided it is not necessary to add my passport details to the system. I asked what if i need extra key or smth, but he said they will give us two keys. :D Then we were told that the internet is chargeable. Really' In 5star hotel' Furthermore, once we got to the room and tried to connect, the screen informed that wifi is free for Mariott members. Well, firstly we were not offered a membership, secondly we actually are members, thanks. Broken towels, not screwed properly sockets. Slippers, bathrobs and bottled water we had to request separately. Bathrobs weight like 4kgs each, and that guy just put them into my hands :D Old furniture with a-la modern pictures of bad quality - it doesn't play together. Staff (room service, housekeeping) doesn't speak english and gets freaked out when you talk to them in English.
"Great hotel for business traveler"
This was my first time to Warsaw and I’m a big Marriott stayer. Hotel is newly renovated. Rooms are large and come with US outlets. Fabulous top floor bar. The concierge level is better than most. Very good breakfast and the evening happy hour included free drinks and nice appetizers. Staff was very courteous. Highly recommended.
"Central location and very helpful staff"
The location is great and right across from the central train station making travel easier if you happen to go by train. It is a very business-oriented hotel. Lots of international business meetings taking place throughout the day, based on the schedule of events that gets posted in the lobby. The concierge was very helpful with many suggestions on how to spend any free time. The room was very clean and had a great view. Another benefit was that breakfast was included in my stay. And the breakfast was very good, buffet-style. Included are photos taken from breakfast of the central train station and the other is the view from my room.
"Great Service!!!! Home away from Home!!!"
The first thing I would have to say about this beautiful Hotel is the service you receive from the staff. They make you feel like you are home away from home. From the manager Gabriela to the bell person they were all Magnificent!!! The location of the hotel is also very close to everything.
"Good location, very busy"
Hotel is just in front of City central. Well connected. Very good view of Place of culture & science building. Hospitality is good but sometimes due to rush, you will not get proper response. I arrived at 2:00 PM, I was given a small room and had to wait till 4:00 for a comfortable one, Argument was generally people check out after 4:00. After multiple follow-up room was changed. Fitness center is good. coffee at Lobby bar is good. Go bit early for breakfast, by 8:00 there will be big rush, also walk down to front of central for a taxi, a sin front of hotel there will be a queue of guests to take taxi generally between around 9:00.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM