Guten Tag, vielleicht hatten wir nur Pech, aber bei der Anreise war ein nicht besonders freundlicher Herr, der uns "abfertigte" - er wirkte auch eher wie ein Trainee. Das andere Personal war gut, aber es geht unserer Meinung nach auch noch etwas freundlicher.Comment of D. Michael , Germany the 2014-02-23
Wir waren dieses Mal im the Level untergebracht. Alles war perfekt im Detail. Wir werden wiederkommen.Comment of P. Manfred , Spain the 2014-02-19
Schönes Hotel in Top-Lage. Freundlichkeit am Check-In ließ zu wünschen übrig, das Restaurant-Personal ist aber sehr freundlich und hilfsbereit.Trotz starkem Verkehrslärm hört man bei geschlossenen Fenster nichts davon.Ein Late-Check Out am Wochenende war nicht möglich, Frühstück gab es nur bis 11 Uhr am Wochenende, es ist also kein Hotel für Langschläfer.Comment of M. Brigitta , Germany the 2014-02-14
Gute LageComment of K. Klaus , Germany the 2014-01-26
Thank you for giving us a room with a lovely view of the river, your staff were friendly and the rooms were cleaned regularly. I cannot say anything negative about the hotel as it was exactly as described.Comment of T. Gary , United Kingdom the 2014-01-21
"Long weekend in Berlin"
Hotel is well located, close to central sights, the river and a metro station. Hotel is classic brand hotel with clean, decent sized rooms (offered a choice of front or rear facing). Internet wifi experienced some problems during the stay and there was a free option for a short period each day.
"Brilliant hotel in the heart of Berlin City"
Just returned last evening from three lovely days spent in Berlin....our first visit. Delighted with our choice of hotel, the bedrooms were clean, well furnished with all the necessary facilities and comforts.The rooms facing the courtyard were very quiet for a hotel right in the middle of the busy centre. Glad we chose to include breakfasts as they were superb, well cooked and loads of choices for every taste. Special praise for all the staff who were were charming and extremely helpful and knowledgeable when we needed advice on where to visit and how to get there, particularly as the overland and underground railway system is rather confusing.
"Cud do better but very nice "
Confused about WiFi, says it's free but can't be obtained.. Web site says it payed WiFi, anyway for a modern hotel 4* it shud be free and obtainable, never use the bar in ground flood looked very posh tho, rooms clean and comphy, beds were amazing, so comphy, free shampoo etc in bathroom with heated floor.. Wud recommend, not only far grow main attractions, plenty of taxis outside too
Lovely welcoming hotel situated in a good location easy accessible for boat trips & sight seeing, staff very knowledgeable & helpful, good access to shops but very expensive compared to the uk 🇬🇧 Local restaurants really good too
"Goos location, attentive staff"
I stayed four nights in Berlin in August 2016. Hotel was picked by my friend because she had been in Berlin before. Location was great. It was right next to the Friedrichstasse metro station. Right on front of the hotel was museum that exhibits history of border checkings between east and west as Melia is right at the border. We didn't take breakfast as it was quite pricy, considering I usually eat light breakfast, but we requested water kettles, got them and were able to drink morning coffee at the room. Next the hotel you were also able to book riverboat. We took that as well. Nothing to complain about. Nice quiet clean hotel. Well worth of price. Berlin in general is worth visiting.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM