MELIA PARIS LA DÉFENSE

I have stayed at this Melia hotel previously and continue to be impressed. Last time I was introduced to The Level. This is a VIP-Lounge which is a small oasis of luxury and pampering. The ambience in The Level lounge on the ground floor was also a chance to interact with the Melia brand even more and gave us a chance to understand the values behind the brand. This is sometimes hard when you are just visiting a chain. The food served in The Level was not only displayed in a very appealing and orderly fashion but the quality was excellent too. It was a clear blend of Spanish flavours such as chorizo and pan con tomate mixed in with the local French flavour of a variety of cheese. The whole buffet had food that were excellent quality, from the various nuts, to the tapas and gazpacho to the homemade pancakes. Also liked the water with the hint of fruit/cucumber. We enjoyed the relaxed ambience in the Level Lounge. Also the sound was very muted so that it was a completely quiet area. The room was great too and we appreciated the views. I already am familiar with the Melia design but I thought I would highlight again how I like the red and black theme in this hotel. Just utter pretty design in an understated Spanish way. Manager Jaime Marin went out of his way to help me with a small problem I had. It just shows the high level of service Melia offers and that they are prepared to go out of their way to solve any issues. This time at Melia with additional The Level service was a definite five star experience!

Spacious room with very good view on Paris. The buffet of the breakfast is really good. Service efficient and friendly. Location : very close to the metro (less than 100 meter). Very good stay. I would definitely stay there again.

standard business hotel, no fuss, clean and quiet area. Very convenient to city by train and station is by the door step. Breakfast is good and good selection of beverages at the level lounge. Staff are friendly.

Check in was slow not sure if I hit it the wrong time. Rooms standard chain rooms. Fitness centre was out of action as it is being moved. Breakfast food was average the tables seemed close together I am not a large person but had difficulty getting to the table. Seem to be a hotel used by coach parties which seemed to all have breakfast the same time as me so it was a bit congested. Location is next to the metro and it's a short metro trip to the centre of Paris. It's offices all around the hotel so not much very classical Paris. A shopping centre is about a 5 min walk

We stayed 2 nights in a room with a fanatastic view but that was the only thing that was excellent. They forgot to clean our room and change the towels. The tapas that are being served in The Level-lounge untill 19:30 are not being refilled. More than half of everything is finished before 18:30. The service is also very slow in The Level-lounge. Some simple personal requests are too much. A request for a second chair in the room for instance. When I made the reservation, I wasn't able to fill in my membership number. They told me during checkin to take care of that problem. I'm still waiting for it today...