Location
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This upscale hotel is 9.7 mi (15.7 km) from Wembley Stadium and 9.8 mi (15.7 km) from Hampton Court Palace.
Amenities
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- Express Check-in / Check-out
- Luggage storage
Business facilities
- Business centre
- Fax/photocopying
- Meeting/Banquet Facilities
General amenities
- Air conditioning
- Designated smoking area
- Disabled access
- Elevator
- Safety deposit box
Dining
- Restaurant
- Breakfast
- Bar
- Snack Bar
- Room service
- Special Diet Menu
- Wine cellar
General services
- Wi-Fi
- Multilingual staff
- VIP Facilities
- Daily newspaper
Parking Facilities
- Private parking
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
- Shoeshine
Transport Services
- Airport transfer
- Shuttle service
House Rules
- 100% non-smoking hotel
- Pets not allowed
Wellness facilities
- Heated swimming pool
- Fitness centre
Room services & amenities
- Family rooms
- Daily maid service
Conditions
About this property
Reviews
- Tripadvisor Reviews (1703)
Comfortable place with good food for large group.
I was directing a group of 51 students, and staff were helpful at accommodating everyone at 11pm. The hotel was quiet, with restaurant for breakfast at 07:30. One morning we had to leave at 06:00 so b...
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Crazy, terrible experience at this hotel
I came to write a very belated review of this hotel only to see that it's been closed- but I still felt that I needed to write the review. I had the most terrible and craziest experience at this ho...
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Terrible management
Arrived to book in Was told by the poor man who had been left by his manager to tell everyone arriving the hotel was closed due to heath and safety We had to find another hotel ourselves nothing was ...
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DO NOT STAY HERE - UNSAFE
DO NOT STAY HERE!!! Tuesday 29th October 2024 - 4 vehicles parked on this hotel car park were broken into by masked thieves with machetes , vehicles damaged and items stolen, hotel did not want to kno...
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Avoid this hotel, poor communication and low standard of rooms
Long, drawn out check-in with inadequate staffing levels. No communication from receptionist with no guidance on how to get to room. Room itself was well used and in need of renovation. Air-con was...
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