Great location, the hotel is new, the room was well equipped. Very good breakfast.Comment of W. Hagay , Israel the 2016-09-25
Chambre confortable et bien équipée, un peu petite mais de bon rapport qualité prix. En bordure du centre historique de Prague, ce qui permet à la fois d'être dans un environnement calme tout en restant proche du centre et de se déplacer à pied. Bon petit déjeuner complet en formule buffet; Excellent accueil..Comment of P. DANIEL , France the 2016-08-03
"Great Hotel near everything"
This was a last minute reservation and we were so happy we have found a place to stay here. This Hotel is very well renovated and beautifully decorated. The breakfast is super nice with lots of variety and fast service. The staff at the reception is very very very helpful so do approach and ask anything you want. We were checked in by a student and this youngster was behaving like a pro so kudos!!! This was really surprising comparing to the Czech people who are merely so arrogant and rude... It is located a few meters away from the Palladium mall and the pedestrian roads, so you can even go by foot. The Powder Gate by foot is around 5 minutes (or less) and the clock about 8 minutes (foot). Never regretted our last minute choice of staying with this nice little Hotel. We usually do not visit the same place twice but if Prague will be our destination again, here we will stay for sure (if we find availability of course).
Me and my wife stayed couple of days and we had a lovely stay. We were welcomed by friendly reception staff and got some useful tips. The room we had was nice, spacious and cleaned every day. Great location, just few minutes walk to the city centre. Overall I can recommend this hotel to everybody.
Great location, not far from the historic areas yet a little off the beaten path. The breakfast was fantastic and the rooms were comftorable rooms though a little to toasty. The hotel staff was warm, friendly and extremely helpful. We began each day getting a list of suggestions for restaurants and everything Prague from Maria, Ondrej and Yvetta. My wife was treated to an exceptional Thai massage. Thank you for making our stay in Praque memorable!
"Good hotel - would stay here again. "
Really nice hotel, so it’s a shame to see some recent disappointing reviews. We’ve stayed for 4 nights and have had a great stay. Pros: large room, comfy bed, good bathroom. 2 feather pillows provided but can ask for a foam one from reception. Good breakfast, lots of options - breads, meats and cheeses, fried/scrambled eggs, hotdog type sausages, beans, bacon, yogurt, dried fruits and fresh fruits. Perfect! Hotel bar a free drink voucher on arrival. Location is great, reception staff directed us to a great street full of restaurants on the way to the old town square. Staff were all polite and helpful. Lots of info such as which tram to get to Castle (walk down the steps instead of up them!). Cons: heating only in the winter months. Despite being from cold Scotland I found the heating too much for me. Unfortunately the air con doesn’t work in winter and you cannot turn down the temperature of the radiators. However if you open a window the heating turns off :) We have had a window open each night which has worked perfectly for us. Garbage collection comes around 12ppm/1am which may disturb you for a minute if the window is open - not a big deal for most people though! Reception staff are lovely but need more experience in the role. Not a problem for me, let’s be nice to everyone, but if you are expecting an extremely high level this might not be for you. However, I have found everyone helpful and polite so for 99% of travellers, the staff are all fine. I would recommend this hotel and would absolutely stay here again.
I was travelling with my husband for the second part of our honeymoon. I chose this hotel on the high rating and reviews on tripadvisor, however, I was extremely disappointed. We were put in to a room that was absolutely tiny where the air con didn't work properly. The TV was broken and wasn't fixed to our last day. They supply coffee and tea bags along with a kettle in the room which is a nice touch but no milk - when I asked if I could have some the staff said no. The staff that were in the breakfast area serving were beyond rude. The lady with the blonde hair made it very obvious she wasn't happy in her work place and on more than once occasion laughed at guests. Although the reception staff were reasonably nice , they really do lack professionalism. This is possibly due to age as they all seem to be 20 or below. Lastly, we requested an iron to use on the first day and never arrived , even after prompting on more than one occasion. Really disappointed with our stay and would advise people to book elsewhere.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM