Location
Moon Palace Jamaica is a beachfront resort in Ocho Rios, set amid lush tropical gardens. It is about 8 km from Dunn’s River Falls, 10 km from Mystic Mountain, and 3 km from Ocho Rios town centre, with easy access to local shops, restaurants, and attractions. Sangster International Airport (MBJ) in Montego Bay is approximately 97 km away, around a 1 hour 30 minute drive.
Amenities
Sports & activities
- Golfing nearby
- Sailing nearby
- Water sports equipment
- Billiard table
- Cycling
- Diving
- Hiking
- Kayaking
- Snorkeling
- Surf
- Table Tennis
- Tennis court
- Watersports on site
General services
- Wedding services
- Wedding
- Wi-Fi
- 24 hour security
- Free WiFi
- All Inclusive Options
- Family Plan
- Babysitting
- Multilingual staff
- Honeymoon
- VIP Facilities
- Exclusive events
- Fire safety compliant
Parking Facilities
- Private parking
Wellness facilities
- Spa treatment room(s)
- Spa
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Couple's treatment rooms
- Facial treatments
- Indoor pool
- Heated swimming pool
- Indoor jacuzzi
- Sauna
- Solarium
- Spa Lounge / Relaxation Area
- Fitness centre
- Beauty salon
- Non-smoking rooms
General amenities
- Gift Shop
- Air conditioning
- Disabled access
- Garden
- Safety deposit box
- Shops in hotel
- Terrace
House Rules
- 100% non-smoking hotel
- Children welcome
- Pets not allowed
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Transport Services
- Airport transfer
- Taxi
- Car hire
- Car with driver
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Heated guest rooms
- Wakeup service
Entertainment & Leisure
- Pool umbrellas
- Paddleboard on site
- Fishing nearby
- Boat tours nearby
- Ecotours nearby
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Swimming pool
- Outdoor swimming pool
- Children's pool
- Pool sun loungers
- Pool cabanas (surcharge)
- Kid's club
- Children's playground
- Indoor play area
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Nightclub/DJ
- Concerts/live shows
- Games
- Games Room
- Foosball
Dining
- Vegan menu options available
- Restaurant
- Gourmet restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Swim-up bar
- Lounges & Bars
- Room service
- 24 hour room service
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Themed dinnner nights
- Alcoholic beverages
- Non-alcoholic beverages
- Special Diet Menu
- Vegetarian dishes
- Couple's private dining
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
Conditions
About this property
Reviews
- Prestigia Reviews (2)
- Tripadvisor Reviews (7561)
Hospitality & Public Relations Amazing!
The staff are hardworking and welcoming people! Stacey in Public Relations along with Gabrielle along with Shauna Kay, Samoya, and Chef Cleon personalized our experience and made everything special!
Amazing resort!
Mellisa and Sash on the beach were amazing servers who were so sweet and always asking us if we were ok throughout the day! They were quick and efficient, always had a smile on their faces!
Beach customer service
Melissa and Sash on the beach were excellent with their service to us. Thank you
Multiple Safety Issues and Poor Resolution Process
I spent the last three months trying to resolve serious issues from our family’s stay at Moon Palace Jamaica (Dec 24 – Jan 3) privately and in good faith. I reached out multiple times, including to e...
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Pool Staff are second to none
This is our second time at the Moon. Palace and the restaurants and service is friendly, professional and impeccable. Omar, Glendon and Jaden and the rest of the wait staff work very hard at the vario...
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