Moon Palace The Grand Cancun All Inclusive

Km. 36.5 Carretera Cancun-Chetumal, Cancun, Mexico - Riviera Maya
5.0
Exceptional
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Select your room

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Grand Family Suite Garden View

1657 sq ft
In-room childcare (surcharge)
Free long-distance calls
Free international calls
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Grand Family Suite Garden View
Flexible Rate
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Grand Swim Up Suite Garden View

850 sq ft
In-room safe (laptop compatible)
Telephone
Balcony
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Grand Swim Up Suite Garden View
Flexible Rate
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Grand Deluxe Garden View

828 sq ft
In-room safe (laptop compatible)
Telephone
Balcony
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Grand Deluxe Garden View
Flexible Rate
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Grand Presidential Suite

2497 sq ft
MP3 docking station
Smart TV
Cable/satellite TV
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Grand Presidential Suite
Flexible Rate
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Grand Honeymoon Suite - King Size Bed

828 sq ft
In-room safe (laptop compatible)
Telephone
Balcony
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Grand Honeymoon Suite - King Size Bed
Flexible Rate
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Grand Governor Suite - King Size Bed

1625 sq ft
In-room safe (laptop compatible)
Telephone
Balcony
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Grand Governor Suite - King Size Bed
Flexible Rate

Location

Moon Palace The Grand Cancun All Inclusive is a luxury beachfront resort located along the Riviera Maya, near notable attractions like Xoximilco (4 km away), Ventura Park (about 12 km), and the Riviera Cancun Golf Club (around 4 km). The resort is approximately 12km from Cancun International Airport, making for a comfortable car or shuttle ride of about 15–20 minutes.

Km. 36.5 Carretera Cancun-Chetumal, Cancun, Mexico - Riviera Maya

Amenities

General services

  • Wi-Fi
  • Wedding
  • Wedding services
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Family Plan
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Fire safety compliant

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

Transport Services

  • Airport transfer
  • Limousine service
  • Car hire
  • Car with driver
  • Shuttle service

Entertainment & Leisure

  • Fishing nearby
  • Guest education on local ecosystems and culture
  • Paddleboard on site
  • Pool umbrellas
  • Ecotours nearby
  • Boat tours nearby
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach sun loungers
  • Beach towels
  • Swimming pool
  • Outdoor swimming pool
  • Children's pool
  • Pool sun loungers
  • Kid's club
  • Children's playground
  • Indoor play area
  • Children's programs
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Outdoor entertainment area
  • Nightclub/DJ
  • Concerts/live shows
  • Games
  • Games Room
  • Cooking classes

Sports & activities

  • Golfing nearby
  • Ropes course on site
  • Sailing on site
  • Golf lessons available nearby
  • Bike rental
  • Billiard table
  • Bowling
  • Cycling
  • Golf course
  • Golf clubs (equipment)
  • Golf lessons
  • Horseback riding
  • Kayaking
  • Mini golf
  • Snorkeling
  • Surf
  • Tennis court
  • Water park
  • Waterslide
  • Watersports on site

Dining

  • Vegetarian breakfast available
  • Vegan menu options available
  • Restaurant
  • Gourmet restaurant
  • All-Inclusive meal plan
  • Breakfast
  • Buffet breakfast
  • Kids menu
  • Bar
  • Pool bar
  • Snack Bar
  • Tapas bar
  • Lounges & Bars
  • Cafe / Bar
  • Room service
  • 24 hour room service
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Themed dinnner nights
  • Alcoholic beverages
  • Vegetarian dishes
  • Cocktail lounge
  • Wine cellar

Parking Facilities

  • Private parking
  • Free self parking

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

Business facilities

  • Banquet hall
  • Meeting rooms
  • Business centre
  • Conference facilities
  • Copying & printing facilities
  • Meeting/Banquet Facilities

General amenities

  • Gift Shop
  • Air conditioning
  • Designated smoking area
  • Disabled access
  • Elevator
  • Garden
  • Safety deposit box
  • Shops in hotel
  • Terrace

Room services & amenities

  • Stunning views
  • Connecting rooms
  • Family rooms
  • Daily maid service
  • Heated guest rooms
  • Wakeup service

Wellness facilities

  • Spa treatment room(s)
  • Spa
  • Spa / Wellness Packages
  • Massage
  • Beauty & skincare treatments
  • Couple's treatment rooms
  • Facial treatments
  • Indoor pool
  • Heated swimming pool
  • Aquatic center
  • Hot tub/jacuzzi
  • Sauna
  • Solarium
  • Spa Lounge / Relaxation Area
  • Fitness centre
  • Fitness classes
  • Beauty salon
  • Non-smoking rooms

House Rules

  • 100% non-smoking hotel
  • Children welcome
  • Pets not allowed

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard

About this property

Location
Mexico>Cancun>Riviera Maya
Number of rooms
1304
Moon Palace The Grand Cancun All Inclusive

Reviews

  • Prestigia Reviews (3)
  • Tripadvisor Reviews (15161)

4.7 /5This average is based on 15161 reviews

Cleanliness
Sleep quality
Value
Service
Location
C
chrislI967BCGreenville, South Carolina August 2026

Incredible stay at The Grand

The Grand is an incredible place to stay. The staff is excellent and cater to any needs. The food and amenities are top notch

C
chandyo August 2026

15+ Years of Memories at Moon Palace Cancun!

We’ve been coming to Moon Palace Cancun for over 15 years, and after all these years, we can honestly say that we continue to love coming back. It’s always special to return to a place that feels fami...

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D
Dreamer27496457113 August 2026

An unforgettable ALL-INCLUSIVE EXPERIENCE!

Our stay was truly unforgettable! Every staff member we encountered was warm, welcoming, and always greeted us with a smile. Thank you for your kindness, professionalism, and the exceptional service y...

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9
963riveraf August 2026

Great Costumer Service by Leslie at Boulangerie

Love this place so much! ❤️ The customer service is always top-notch. I especially want to recognize Leslie at the Boulangerie for going above and beyond. I asked for a specific ice cream flavor that ...

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K
kylemJ6435AF August 2026

Cancun the Grand Vacation

We had a great time at the flowrider with Edwin and Chris. They helped out me and my boy with teaching us how to surf and made the experience great. We try to come back every year. The Moon Palace res...

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