Moon Palace The Grand Cancun All Inclusive

Km. 36.5 Carretera Cancun-Chetumal, Cancun, Mexico - Riviera Maya
5.0
Exceptional
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Grand Honeymoon Suite - King Size Bed
828 sq ft
MP3 docking station
Smart TV
Cable/satellite TV
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Grand Honeymoon Suite - King Size Bed
Flexible Rate
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Grand Governor Suite - King Size Bed
1625 sq ft
Designer toiletries
Bathroom Amenities
In-room childcare (surcharge)
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Grand Governor Suite - King Size Bed
Flexible Rate
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Grand Family Suite Garden View
1657 sq ft
In-room childcare (surcharge)
Free long-distance calls
Free international calls
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Grand Family Suite Garden View
Flexible Rate
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Grand Swim Up Suite Garden View
850 sq ft
Designer toiletries
Bathroom Amenities
In-room childcare (surcharge)
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Grand Swim Up Suite Garden View
Flexible Rate
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Grand Deluxe Garden View
828 sq ft
Designer toiletries
Bathroom Amenities
Accessible bathroom
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Grand Deluxe Garden View
Flexible Rate
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Grand Presidential Suite
2497 sq ft
Balcony
MP3 docking station
Smart TV
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Grand Presidential Suite
Flexible Rate

Location

Moon Palace The Grand Cancun All Inclusive is a luxury beachfront resort located along the Riviera Maya, near notable attractions like Xoximilco (4 km away), Ventura Park (about 12 km), and the Riviera Cancun Golf Club (around 4 km). The resort is approximately 12km from Cancun International Airport, making for a comfortable car or shuttle ride of about 15–20 minutes.

Km. 36.5 Carretera Cancun-Chetumal, Cancun, Mexico - Riviera Maya

Amenities

Sports & activities

  • Golfing nearby
  • Ropes course on site
  • Sailing on site
  • Golf lessons available nearby
  • Bike rental
  • Billiard table
  • Bowling
  • Cycling
  • Golf course
  • Golf clubs (equipment)
  • Golf lessons
  • Horseback riding
  • Kayaking
  • Mini golf
  • Snorkeling
  • Surf
  • Tennis court
  • Water park
  • Waterslide
  • Watersports on site

Dining

  • Vegetarian breakfast available
  • Vegan menu options available
  • Restaurant
  • Gourmet restaurant
  • All-Inclusive meal plan
  • Breakfast
  • Buffet breakfast
  • Kids menu
  • Bar
  • Pool bar
  • Snack Bar
  • Tapas bar
  • Lounges & Bars
  • Cafe / Bar
  • Room service
  • 24 hour room service
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Themed dinnner nights
  • Alcoholic beverages
  • Vegetarian dishes
  • Cocktail lounge
  • Wine cellar

Parking Facilities

  • Private parking
  • Free self parking

Business facilities

  • Banquet hall
  • Meeting rooms
  • Business centre
  • Conference facilities
  • Copying & printing facilities
  • Meeting/Banquet Facilities

General amenities

  • Gift Shop
  • Air conditioning
  • Designated smoking area
  • Disabled access
  • Elevator
  • Garden
  • Safety deposit box
  • Shops in hotel
  • Terrace

Transport Services

  • Airport transfer
  • Limousine service
  • Car hire
  • Car with driver
  • Shuttle service

Room services & amenities

  • Stunning views
  • Connecting rooms
  • Family rooms
  • Daily maid service
  • Heated guest rooms
  • Wakeup service

Entertainment & Leisure

  • Fishing nearby
  • Guest education on local ecosystems and culture
  • Paddleboard on site
  • Pool umbrellas
  • Ecotours nearby
  • Boat tours nearby
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach sun loungers
  • Beach towels
  • Swimming pool
  • Outdoor swimming pool
  • Children's pool
  • Pool sun loungers
  • Kid's club
  • Children's playground
  • Indoor play area
  • Children's programs
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Outdoor entertainment area
  • Nightclub/DJ
  • Concerts/live shows
  • Games
  • Games Room
  • Cooking classes

Wellness facilities

  • Spa treatment room(s)
  • Spa
  • Spa / Wellness Packages
  • Massage
  • Beauty & skincare treatments
  • Couple's treatment rooms
  • Facial treatments
  • Indoor pool
  • Heated swimming pool
  • Aquatic center
  • Hot tub/jacuzzi
  • Sauna
  • Solarium
  • Spa Lounge / Relaxation Area
  • Fitness centre
  • Fitness classes
  • Beauty salon
  • Non-smoking rooms

House Rules

  • 100% non-smoking hotel
  • Children welcome
  • Pets not allowed

General services

  • Wi-Fi
  • Wedding
  • Wedding services
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Family Plan
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Fire safety compliant

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard

About this property

Location
Mexico>Cancun>Riviera Maya
Number of rooms
1304
Moon Palace The Grand Cancun All Inclusive

Reviews

  • Prestigia Reviews (3)
  • Tripadvisor Reviews (14915)

4.7 /5This average is based on 14915 reviews

Cleanliness
Sleep quality
Value
Service
Location
M
Mommacards May 2026

Service

We have been a member for many years and the service has always been wonderful! Our team Felix, Salvador, Daniela and Israel ALWAYS take the best care of us!! Always greet us with a smile and always i...

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C
ccarp1992 May 2026

Grand is Good

We spent 5 nights at the Grand, we visited all three Moon Palace Cancún resorts. The Pools and the Service are Great at the Grand. The Adult pool in particular is fantastic. Alfredo, Freddie, and t...

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S
SPR2727East Lansing, Ingham County, Michigan May 2026

Great vacation

We stayed at The Grand for a wedding. This was our 6th time to this resort since 2008. Love it here and will continue to come back. Diamond concierge Alessandra went above and beyond for our family an...

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G4874CQkarendMontclair, Prince William County, Virginia May 2026

Wonderful, Warm Staff Make the Visit a Pleasure

Our week-long visit to the Grand was relaxing despite a few hiccups with the check in process and the condition of our room. My husband and I are members, so we are used to the wonderful, personalized...

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A
Amber_Symonds May 2026

Family of 10 vacation

We traveled to Moon Palace grand with 10 family members, our daily hangout was the wellness pool. We had the best time, mainly because of the service and hospitality of Eduardo, Charley, Elias, Carlos...

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