"excellent experience for my business trip"
Happy to try this hotel for the first time. Clean, professional team, superb dinner and breakfast. Everything was great and for sure I will come back for my next business trip. I will try the SPA next time
"Quick weekend to Hanoi."
The service at the hotel is generally great. There is some room for improvement in the buffet and room service, but overall, fantastic property. I arrived late on Friday night as i was flying in in the last flight from Da Nang to Hanoi to visit with friends and i elected to the Movenpick for the first time. I am a chef and i have travelled all over the world working and teaching and this was strangely, my first time staying at a Movenpick. Check in was a breeze. The night attendant who worked with me was professional and courteous. The suite I splurged for was divine. Great was to unwind after 5 week of APEC chaos at my property in Da Nang. The amenities were suitable and the fruit was extremely fresh. The first morning elected for the buffet breakfast to see what other properties are doing and i wasn’t blown away. I was particularly upset with the pastry and the croissants weren’t flakey and the cakes looked like an afterthought. The second day i choose room service but when my food came, it was delivered uncovered and therefore everything was cold. My omelet was cooked well, but cold. The toast almost seemed damp as it wasn’t just freshly toasted and my coffee was lukewarm and i could tell the IRD spilt quite a bit of it as the saucer was filled with coffee from spilling. Overall though, the hotel is great. I’m just extremely cynical and have a detailed eye and a high expectation when i travel. I appreciate the service and that is what truly makes it a great hotel. And the cappuccino i had waiting for my car service to the airport was delicious!!!
"great dessert selection"
was here as part of group dining experience- buffet style the lamb chops are good - perpectly grilled. desserts are delectable - don't miss out on the creme brulee very cozy and upmarket kind of hotel the lobby was chic as well.
nice and friendly staff, easy check in. great service. nice and new modern furniture. room doesn't have a bath tub as shown on photos but quality of the shower is good with good quality amenities. no swimming pool. close enough to the downtown and the lake area.
"As close to perfect as I have experienced"
A haven of style and incredible service in an otherwise rather hectic city - Hanoi. Our experience was at your hotel was an absolute treat. The rooms are stunning, the facilities brilliant and the staff were professional and extremely helpful.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM