of TripAdvisor Travelers recommend this hotel
Excellent location ...opens up right into the Haram ...overall a good experience but the room wasn't as spacious as the one in Movenpick Madina....it was quite cramped ...we had a triple bed room ...so if planning to go with kids then should go for a better room choice ...a good experience over all
Very good value for money, friendly staff dealing with respect. Check in and check out was very smooth, room service order did take less than 15 mints, housekeeping did good job although the hotel was full.
"Memorable stay with high class Hotel"
The best ever hotel that I erver stayed, luxury amenities, execellent room cleanliness and condition, good food but a bit static to offer us fullboard packages especially dinner and lunch. I stay with my lovely wife and we were happy with all services and responds from the team. Someday, I will stay back at Movenpick, eventhough in this area has other alternative hotels. Have a great advantage and experiences, can pray at rooms since conected to kabah - Imam Voices. Memorable Umroh and honeymoon... :) . I would to like to appreciate to Mr. Faid Aied - Duty Manager who respected to the voice of guest .....very nice person with high hospitality mature.. Arief Maulana
"Best location for umrah with the worst service "
This place is perfect by meaning its location. BUT the service is the worst i ever had for my entire life. I had problem with my room card. When i asked the cleaning guy.. they looked half hearted to help me and told me to go to receptionist. And then the next thing was unbelievable.. the receptionist..accused me that i broke the card and asked me to swear in the name of god i didnt break it. I said no.. it is still in one piece.. but he still didnt believe me and threw the card to the floor. Surely i never had this experience even in a 1 star hotel. PATHETIC
"Best Umrah Ever..."
The best advantage is the location, it has a great location, very near to Haram, most recommendable to all the visitors visiting Mecca either for Umra, Hajj. As a Movenpick brand, everything was just like expected EXCEPT FOR FRONT DESK PEOPLE. Their staff are not friendly and don't expect the regular Movenpick customer service. At Check-in,the management did not spare any efforts to make our stay enjoyable,comfortable and remarkable. The only disadvantage of my stay was that although it is written as a hotel policy to provide a bed for one child under 6 years old for free & when i had asked for that bed for my son (5yrs & half), i was shocked that they sent me a baby cot which is suitable for 1 yrs old baby only not a kid.. Rooms are very clean and tidy, the cleaning staff were very co-operative & friendly when you ask for something.. Recommended restaurants for breakfast were very ideal and the breakfast buffet was exceptional with a delicious large menu.... N.B: Only if they could make the kids area for free , it would be very nice action from the hotel management.. Inclusively, it was really a great experience MashaAllah and i will suggest this hotel to my friends and family. Sure I will be back and definitely it will be my one of my choices when coming back to Mecca.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 5:00 PM , Check-out: 12:00 PM