of TripAdvisor Travelers recommend this hotel
Superb customer service and attention to detail, nothing was too much asked for and the team went out of the way to take care of our needs. The hotel is situated in a prime location by the Laguna just in front of the beach. Unfortunately it was rainy season so we could not take advantage of the beach, but a reason to come back again. Don’t miss out on the Kick-boxing classes and their amazing Thai restaurant. We shall see you soon again.
I was stay at this hotel with my friend. I thought that Movenpick is the best hotel I was stay before. Room is amazing. Great location I can walk to the beach just only 5 minute. Good service and nice staff
Great Staffs, very polite and friendly. Clean and very serene. You can chill and just feel the calmness of the nature. Very nice pool, a view from our room. Food was okay, not too bad. Will be back again.
"Not really value considering the cost & beware of theft from rooms."
We had an IPad stolen from the living room and felt bad that perhaps we left the sliding doors unlocked to the pool, but we're quite security conscious normally so then suspected cleaning staff but they were very nice. Wasn't until our 7th night that we discovered our children's sliding door to the pool was only dummy locked. Received apologies of course but that didn't replace our IPad which was stolen due to the hotel providing a 2 bedroom Villa which could not be locked. Other negative was having to wait to be seated at breakfast, there was an option to eat outside but there were no fans through out the resort and Phuket isn't exactly known for its dry climate. The food in the restaurant was ok but for good food and better value for money we caught a taxi or free shuttle into the Boat Avenue restaurant area. Breakfast at the buffet always seemed cold even when we got there at opening. But the waffles fresh cooked were very good and so were the pastries. Another plus, the size of the villa was very roomy and beds and pillows excellent, although be warned you will kick your leg on the end of the bed, staff mention it when you arrive, but ouch it still hurt the several times I did it. All staff were very friendly and we enjoyed the pool and the smaller size of the resort. However given the price we paid there would probably be better deals out there.
Most staff are very friendly and polite. Clean, tidy, and comfortable rooms. But the hotel should provide for their guests more fun activities and free transportation from and to airport. Overall experience was very good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM