"Excellent resort spoiled by hygiene of one manager"
A fantastic resort for families staying near Karon. Limited nightlife but excellent choice of restaurants , however i would stay away from the buffet, considering what Herman (the manager) considers it to be acceptable to hand feed himself directly from food closhes, without use of utensils
"Faultless ... Run to Swiss perfection"
Everything about this place is awesome. Great drivers to pick you up from airport, great reception at hotel, a huge variety of good on offer with the most polite helpful and patient staff, spacious rooms and a fantastic main pool area (haven't tried the other pools). The beach is across the road, shops and restaurants around the corner but when you wan to leave it all behind, you can escape back to this fantastic 'resort bubble'. Thanks Movenpick for an awesome break
"Really good. Nice Thais & unseen Swiss clockwork."
Everything is very close to perfect. Everything they do just works really well. Restaurants are great and the staff are AMAZING. Beware of Club Unique prize scam out in the streets, it's just another timeshare promo with an unhealthy dose of lies by the first guy you will get the prize ticket from. On Thailand... if you haven't seen plastic pollution before, be ready for a depressing shock. For that reason I won't return to Thailand.
"Pathetic Hotel, Rude & Incompetent staff, Repetition of Menu"
First of all it is not at all a 5 star property as they claim so. It is much below than a 2 or 3 star budget hotel. As it is clear from my title, my experience there was not very good. The staff is below standards and do not know a bit of courtesy. Their highest category rooms i.e. residence have bathrooms outside the room i.e. not within the room. Now in this world who has bathrooms outside the rooms. After seeing their limited breakfast menu, I requested for some Indian food, which they agreed just to say sorry the next day and said they forget. How the hell this can happen. Moreover their staff serve and refill the food items in buffet only when someone asks and that too without gloves... very sad. In evening I asked food from room service and a lady with specs came to serve us but forget to bring salt and pepper. when we asked, she said rudely that it will take 30 minutes as she has more orders... very disappointing. The Hotel is providing mini carts for internal transfer in the hotel however when I reached the lobby one day there was so much confusion that it took almost 20 minutes to find their internal cart. As I found the hotel was not at all good as I expected on very first day, I decided to move out from the hotel after the first night. I tried to contact the front desk to cancel the balance of my stay but they simply refused to cooperate and said it is completely non-refundable. On the checkout day also there was something very funny as they give a small token like paper to be given to the person standing on gate so that he will allow the guest to get out like a jail. Overall my experience was really bad and I do not recommend the hotel at all.
"A beautiful setting right on the beach"
Beautiful garden and facilities with great service. Happy hour at Mint Bar should not be missed. The breakfast buffets are awesome! This is an ideal location for a family with plenty of facilities and pools on site with the option of the beach just across the road.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM