of TripAdvisor Travelers recommend this hotel
"A perfect day pass"
I had a perfect day alone in this gorgeous hotel! The views are amazing. I had the pleasure of meeting Yeider who was my bartender and waiter. He is absolutely amazing! Very attentive to everything I needed from drinks to food and made sure my ice bucket was going strong every 15 min under the Cartagena sun. And he took amazing pictures of me!!! Thank you so much Yeider!!
"Excellent location and amazing rooftop pool"
when i arrived my room wasn't ready but i was wlecomed by very friendly multilingual staff (Wilson) who took care of me very well during my whole trip. he cleaned the ground floor bathroom himself for me so i could change to enjoy the rooftop pool (the bathroom there is smaller). i booked a suite with balcony for 4 nights. and it was spacious, well decorated and new. the bathroom (sorry showerroom as there is no bath) is strangely arranged with the toilets and bin behind the door (not very practical). but the shower is very big with two shower heads! perfect if you travel as a couple (not my case). the balcony is also cool and the street not noisy so i could enjoy it. but please water the plants on the balcony as they are dying and that's a pity! the hotel offers a wide range of TV channels, with lots of them in English! the breakfast is excellent, and offers you fresh cut fruits by a friendly traditionally-dressed lady! the decor is beautiful but the aircon way too cold. the rooftop consists in two levels: the first one with the pool and the long chairs, and the top one with the jacuzzi, sofas and tables and the bar. if you want anything from it, you need to go ask. the food and drinks were very good but overpriced. and the 10% gartuity included is not acceptable (it becomes a bit like in the USA). i was alone at the pool most of the times and i had no issue finding long chairs. they had privatized the top level of rooftop for parties one evening, but i was still able to enjoy the pool level with the long chairs. The view from the pool is really WOW!!! and i booked this hotel mainly for this. the hotel is very well located in the heart of the historical center, all in walking distance of the main sights. very practical! the staff arranged me a day trip to the Playa Blanca which ended up being very different. price was cheaper, but they planned to bring us there by boat when i specifically requested by minivan. the playa blanca is horrible! this hotel was great and i enjoyed my stay very much. i highly recommend it. this is perfect for couples (very romantic), but a bit dead for a single traveller to meet other guests
This hotel surpassed all our expectations, the service is outstanding. The staff is very friendly and attentive. Great location. Fantastic pool with wonderful views of the wall city. We will come to this hotel for sure
"Better than expected"
Me and my husband were looking for a place to go for our 10th anniversary weeding. We booked this place thru expedia after a very difficult choice options. Since we arrived everything was fantastic. The staff were super friendly and helpful. Rafael, Andres, Sandra and the rest, All of them did those days a very special ones. We got an earlier booking and that made the difference. The room is pretty, spacious and comfortable. The sheets felt like heaven. The roof has an amazing view to old and new town.(Go there for sunset). The only thing needed to be improved are cocktails (are not as good as they could) and the cleanliness to the glasses in the veranda at the pool. Room service for breakfast were beyond expectations. The location is very convenient. You have the comfort of a hotel inside city wall. Great find, probably we will be back!! Thanks!!
This small hotel part of SHL has to be one of the very best hotels in town. Great location in the old walled city absolutely fabolous breakfast stunning roof terraces and infinity pool and super kind and service minded staff. Did I mention the rooms are Big and excellent ! We enjoyed every minute !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM