of TripAdvisor Travelers recommend this hotel
"Stunning beach side retreat"
Absolutely loved this hotel. The service was amazing, the room we stayed in was amazing (Royal Suite) with our own private outside area with seating, a day bed and a lovely shallow jaquzzi. The location to the beach was just perfect. There are plenty of sun loungers around the pool and on the beach so we never had you to wait and the service staff were always a super speedy to help put your beach towel down for you. The hotel reception team were great as well. I’d stupidly left my watch in our Bangkok and the lovely guy on reception called them up for me and assisted with getting it flown over Thailand back to me at the resort. We had out laundry done at the hotel as well so when we got home we had just to unpack. 600bhat (£13.20) for three loads of 20 items! There came back to us all perfectly pressed so we were well impressed. We also go the hotel car back to the airport at 400bhat (£8.80) which was nice, although I accidentally tipped the driver 1000bhat (£22.50) instead of 100bhat!! I bet he went home chuffed! #checkyournotes Overall, we would DEFINITLY stay here again! We loved this place and we loved the room. I you don’t have the money for a Royal Suite with a jaquzzi, ask for a standard room next to the pool. They seem just as nice!
The hotel's location is great. It's close to all the shops, restaurants, and bars. It has its own private beach, which is very convenience. The staff is friendly and helpful. When we checked out, it took us a long time. It was just my friend and I (2 people), but it took almost 30 minutes to complete. I have never experience this long checked out before. It's ridiculous. Imagine if there were more than the two of us at check out. You guys need to improve in this area. Overall, aside from the check out experience, I enjoyed my stayed.
"Great Facilities and Location."
This resort is well equipped and has excellent facilities located right on the beach. The staff were attentive and services required were provided very promptly. The breakfast buffet was excellent quality and provided a good selection of hot and cold dishes.
Overall a very good stay - only one issue, we planned to dine at Samui Seafood on our last night. After a late lunch we asked reception staff what time it closed as we were advised last orders were 11.30pm. We arrived at 10.45pm to be advised that the kitchen had closed. Otherwise a perfect stay.
"Excellent beach side 5 start hotel"
I stayed at the Muang Samui for 12 nights earlier this month. From check in to check out, the entire experience was delightful! Cathy at reception was particularly helpful , always available and always greeted with a smile! The location was great and the buzz from the main street could not be heard in the hotel. I visited the spa for a massage - it is one of the nicest spas I have ever been to! The ambiance, decor, service and value for money were all excellent. I would highly recommend the hotel and would love to visit again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM