MYKONIAN MARE LUXURY SUITES HOTEL

This is an odd hotel. Views are amazing. The hotel itself is great. But the service isn't there. I think that the management don't know what they want. The delivery doesn't work. The showers are style over substance. The staff are nice but don't seem to be trained on how to help. I.e I asked for a towel as we only had one in our room. 5people and 20mins later I got a hand towel...Can't really shower with that. At breakfast we asked for a coffee and a tea, we were brought olives. In the evening I asked if I could get a glass of wine to my room, I was told they didn't know if this was possible (at 9pm).This place is meant to be 5star, it doesn't deliver 3 star, it has such great potential it just needs the right management.

Very good about position its near to city center for the night life! Very comfortable and clean all the suite with jacuzzi! It s a very nice place for the romantics... in the room with see wiew it possible see a wonderful sunset! All staff are very kindly! For me it s a 8

We booked this hotel because of the reviews and the super views but we had the worst customer service experience by the Male receptionist ( later we found out that he was the owner WOW). First's the air conditional of the room didn't work, the bathroom had some problems; we reported it and Male receptionist " the owner" didn't even pretend that he cared about it. When requesting to the male receptionist " the owner" if he could call a taxi, his answer was " there are a lot of taxis outside " WOW. We only stay ONE day in this overprice " 5 starts" hotel.

The location is superb (7 min drive to town & 10 min to airport), and a short walk to Agios Stefanos beach which in my opinion is one of the best Mykonos has to offer. There are also some small shops and mini markets around this area. The hotel is very clean and well maintained and the maids do a great job daily on the rooms, supplying fresh towels and robes. We had a 'pool experience suite' and it was amazing. It was spacious and was nice having your own pool to have some private time. This pool was also cleaned daily. There is also a small fridge which we used to store alcoholic drinks and water. However, there is a minibar available. The main pool is also great and was never overcrowded. The range of drinks & cocktails were very good and professionally made by the bar staff Elias and Christian who are very friendly. Towels are provided and there are great views from the sun beds overlooking the Sea. Finally the breakfast that is included is very good. There is so much choice including fresh omelettes and fried eggs made to order. Fresh fruit and variety of smoothies are also available. The service in the morning by the staff is excellent. They cannot do enough for you. Finally, one of the big advantages of this hotel is that they offer free transfers both to and from the local town and airport. Which can be made whenever you like via reception. This saved us a lot of money on taxis and was a very convenient way of getting around and visiting the many shops, bars and restaurant the town has to offer. We'd like to thank all the staff and hotel receptionist Nancy for making this a very enjoyable and memorable stay. Thanks.

This hotel was everything it advertised itself to be. It's beautiful location affords a relaxing experience, amazing views, and an all around relaxing holiday! Everything was world-class. From the professional staff, to the fabulous food! Room was luxurious and beautiful. An experience we could not have had anywhere else! We hope to make this hotel a regular tradition in our travels!