Location
With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 4 minutes by foot from Puerta del Sol. This luxury hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.5 mi (0.8 km) from Gran Via.
Amenities
Reception services
- Reception
- Concierge
- Currency exchange
- Luggage storage
- Tourist information
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
House Rules
- 100% non-smoking
- 100% non-smoking hotel
Room services & amenities
- Room adapted to disabled people
General amenities
- Air conditioning
- Disabled access
- Elevator
- Safety deposit box
Sports & activities
- Bike rental
- Bowls
Parking Facilities
- Private parking
- Valet parking
- Valet parking (surcharge)
Wellness facilities
- Spa treatment room(s)
- Fitness facilities
- Spa
- Massage
- 24-hour fitness facilities
- Fitness centre
- Non-smoking rooms
Entertainment & Leisure
- Guest education on local ecosystems and culture
- Television in common areas
Dining
- Breakfast available (surcharge)
- Vegan menu options available
- Vegetarian breakfast available
- Restaurant
- Breakfast
- Buffet breakfast
- Bar
- Room service
General services
- Wi-Fi
- Wedding services
- Wedding
- Free WiFi
- Babysitting
- Multilingual staff
- Daily newspaper
Business facilities
- Banquet hall
- Business centre
- Computer hire
- Overhead projector
Sanitary Measures
- Eco-friendly toiletries
- Eco-friendly cleaning products
Transport Services
- Airport transfer
- Limousine service
- Shuttle service
Conditions
About this property
Reviews
- Prestigia Reviews (1)
- Tripadvisor Reviews (1780)
Not a 5 Star Hotel
When I got to the hotel I was not greeted by bellman and had to take my whole family’s luggage up the steps before being greeted by anyone. Staff began giving issues regarding amount of people in room...
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Not 5* but ok overall especially location
An OK hotel but not sure why is rated 5*. There is nothing luxurious about it, at least to other 5*s. Room service is not top either, 1 day they didn’t even pass by although we were out and about most...
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Pre-Christmas break in Madrid
This is a boutique hotel in an excellent location near restaurants and bars and not far from the main tourist attractions. The design of the hotel around an inner courtyard meant that there is no traf...
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Elegance in the middle of everything!
We are fans of Santa Ana Square because you can walk to museums, Atocha train station, Plaza Mayor, etc. We have stayed at several hotels in the area before and would certainly return to this one. The...
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not a 5 Star Hotel
This hotel is more of a 2 or 3 star hotel at best due to their unfriendly and argumentative staff with very little hospitality skills. I was not greeted by a bellman upon my arrival and had to take ...
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