Location
With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 4 minutes by foot from Puerta del Sol. This luxury hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.5 mi (0.8 km) from Gran Via.
Amenities
Reception services
- Reception
- Concierge
- Currency exchange
- Luggage storage
- Tourist information
Dining
- Breakfast available (surcharge)
- Vegan menu options available
- Vegetarian breakfast available
- Restaurant
- Breakfast
- Buffet breakfast
- Bar
- Room service
Wellness facilities
- Spa treatment room(s)
- Fitness facilities
- Spa
- Massage
- 24-hour fitness facilities
- Fitness centre
- Non-smoking rooms
Sports & activities
- Bike rental
- Bowls
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
House Rules
- 100% non-smoking
- 100% non-smoking hotel
Parking Facilities
- Private parking
- Valet parking
- Valet parking (surcharge)
Room services & amenities
- Room adapted to disabled people
Sanitary Measures
- Eco-friendly toiletries
- Eco-friendly cleaning products
Transport Services
- Airport transfer
- Limousine service
- Shuttle service
Business facilities
- Banquet hall
- Business centre
- Computer hire
- Overhead projector
General amenities
- Air conditioning
- Disabled access
- Elevator
- Safety deposit box
Entertainment & Leisure
- Guest education on local ecosystems and culture
- Television in common areas
General services
- Wi-Fi
- Wedding services
- Wedding
- Free WiFi
- Babysitting
- Multilingual staff
- Daily newspaper
Conditions
About this property
Reviews
- Prestigia Reviews (1)
- Tripadvisor Reviews (1762)
Nice but there's room for improvement
Nice hotel. Clean. Friendly staff. Nice location. I'm not sure our room was a "deluxe room with a view" as it faced another building and overlooked a dumpster/active construction. To be fair, I did re...
show more
Lovely stay
We stayed at Palacio de Tepa in Madrid and absolutely loved it. The location couldn’t be better — right in the heart of the city, close to everything yet quiet and elegant. The service was excellent f...
show more
Would not recommend. Hot and not clean
We ordered a 3 night vacation. We arrived late evening so we had a late check in to a room that smelled like sewage and didn’t have ac working. We talked to the receptionist which told us he would cha...
show more
Excellent hotel in Madrid.
This is an excellent hotel. All off the staff—front desk, customer services, bellmen, housekeeping, the bartender, and the waiters—were friendly, professional, and responsive. Bed was super comfortab...
show more
Awesome Hotel and location! Jonathan and Nuria at the hotel are super helpful. The Hotel has the best service too.
NH collection is in the middle of all the Madrid best restaurants. Location is close to the Prado and all the great shopping. Jonathan and Nuri are super staff and always give the best recommendation...
show more