We had a wonderful stay at this hotel! The food wasn't very good and the room might have been a bit bigger, but it was very clean and we were especially happy with the excellent service and the friendly staff. Our special thanks go out to Jerome, who makes the best cocktails, Anduel who was very kind, Royston who has a great sense of humour, Nina who was very helpful and Marcel who made our check in the best ever.Comment of V. Christien , Netherlands the 2015-02-08
My friends and I had a stopover in Amsterdam during Easter and we stayed in this hotel. It was a pleasant experience. The reception team was very friendly, helpful and welcoming, even going a step ahead and sharing information on where to visit and what to do while in Amsterdam..we appreciated! I enjoyed the comfortable and spacious room plus the view, the service and the free Wi-fi. I would definitely recommend.
"good hotel and good location"
while checking in the hotel had some system issues so we had to wait for while. however the staff were very nice and apologetic about this. while checking out the guy at the dedicated counter for Accor members(we are accor members) asked us to step back very un-apologetically so that he can handle another customer who was not in our line but standing in another line. when i asked he said they came before you and this was bit abnormal as the other customer was already in another line was being looked after by another staff. and it is not the lines were huge. he sounded more a like from army rather than a customer service. I had a three night stay in this hotel. the rooms are recently renovated. the room included minibar, tea and coffee making facilities. there is restaurant on the ground floor which is also good best of all was it location. it was about 5 mind walk to rai station and their was tram line no 4 as well.
"No value for money"
My room was rather outdated and a bit shabby. It had big stains in de karpet and a flickering light in the bathroom. Breakfast was fair, but the tables were not cleaned nor cleared. Bed was ok. From my point of view not 4 star quality and not good value for the amount you pay for the room. On top of that I was the only person in my party with an "old" room. I paid the same price as the others but next to the fairly outdated room, I had less supplies and additional things like no Nespressso, no slippers, bathrobe and mini bar was empty. I know it can be just bad luck, but based on this stay i would not reccomend it to others.
"Unexpected stopover, pleasant surprise"
I had an unexpected stopover in this hotel when my flight was cancelled and the airline had to book me a room. My expectations were rather low but I was pleasantly surprised by the hotel. Staff are exceptionally friendly and helpful. The rooms are functional and include slippers and a gown. There is a lot of choice at breakfast. The city centre is a tram ride away and you can get to the airport via train as well. Overall, a great hotel.
I stayed here during a conference for two nights and enjoyed the spacious, comfortable and well equipped room with free wi if. I never ate so cannot comment on food other than a decent breakfast. The hotel is 15 minutes walk from Amsterdam Zurich rail station and 5 minutes from Rai station with a 20 minute tram ride into city centre. Bar drinks are pricey and check in took a while.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM