We had a wonderful stay at this hotel! The food wasn't very good and the room might have been a bit bigger, but it was very clean and we were especially happy with the excellent service and the friendly staff. Our special thanks go out to Jerome, who makes the best cocktails, Anduel who was very kind, Royston who has a great sense of humour, Nina who was very helpful and Marcel who made our check in the best ever.Comment of V. Christien , Netherlands the 2015-02-08
"Modern and clean hotel"
Novotel appeared to either be recently refurbished or built and was clean and modern. We had a standard room with a queen bed on the 5th floor. It was very clean and the facilities in the room were ample for what we needed, the bed was very comfortable. Location was a little way out from the centre (20 mins tram) but easily accessible using the Trams. The staff were fairly pleasant overall. We had to pay a curious 70 Euro deposit on arrival which wasn’t explained before. This apparently covered purchases on site which we didn’t request or have any need for but paid it all same and was refunded on check out.
Stayed here with my husband recently for a 2 night stay on a room only basis. Hotel room is your typical Novotel room - large and comfy bed, safe, tea and coffee facilities and the all important free wifi. Room, bathroom and all public areas were spotlessly clean. Staff were polite and helpful too. Although the hotel is not in the city centre, it's only a 15 minute metro journey or 30 minute tram ride away and both modes of travel were regular and reliable and also included on our 3 day travel card. The metro station and tram stop are less than a 5 minute walk away from the hotel. The only negative was that the breakfast prices are very expensive so we chose to eat it in the city centre, which suited us. However, I would definitely stay here again.
"Modern Friendly Hotel"
This is a lovely hotel located about a 15 minute drive from the centre of Amsterdam. Located on a main busy road it can be a little loud but choosing a higher floor ensures you are not disturbed. The staff are so helpful and friendly it is easy to relax at this hotel. The cafe on the ground floor serves breakfast items and the large restautant provides a good range of food. Good value, Friendly, business class hotel.
"A sad, cheap-looking hotel."
Not even a pen and paper in the room. You can't use the sauna unless you specifically ask reception to activate your room key for it (I had to ask twice why the sauna door did not work, before they told me I had to do that). One of the elevators did not work. There is nothing around the hotel. The minibar has nothing in it, except a bottle of still water. Breakfast costs 22euros but the food is average. Half the lockers in the sauna changing room do not work. Anything you ask for has to be picked up at the reception, is not delivered to your room. The floor is covered in an old carpet. The view from my room was a parking lot and a highway. I received a random email with a bill from the hotel during my stay (but was never charged). Definitely not a 4 star hotel. The only upside is the easy connection to the airport.
"Wonderful hotel, great breakfast "
We had a very good stay. We travelled with a baby and it worked out really well! The service staff was ordinary nice ( everyone we met !) and the location is really good. Only 5 stations to City Centre, 5 min Walk to the station. The breakfast was really nice, fresh orange juice etc. We will come back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM