of TripAdvisor Travelers recommend this hotel
"I was kidnapped!"
We stayed at 5/F of the hotel. One morning, our room door was locked! WE WERE KIDNAPPED! We waited for half an hour until we were rescued. There were no apologies nor any kind of refund. The service was not efficient! We waited for another half an hour to change to another room. Disappointing!
"Hotel near the central station"
This hotel is a ten minute walk from the central railway station in the heart of Beijing. We had a standard room with Queen bed overlooking a side street on the the second floor. The room was up to Novotel usual standards. The advantage of this hotel was there were a range of good restaurants in the building which was very convienent. The breakfast offering was not up to the usual standard but there were lots of alternatives not far away.
"Just another hotel"
Its a big old hotel which needs so refurbishing. The lifts were always full forcing us to take the stairs which we learned lead to us nowhere. The breakfast was good with a large spread. The location was good. English speaking staff were very limited.
"Just another big hotel"
The service at this hotel was fine and our room was clean and comfortable. What you can normally expect from a chain hotel. The Japanese restaurant in the hotel was not great and the service hit and miss. The restrooms (adjacent to the restaurant) were scruffy and not particularly clean.
Handy to services. (Large shopping mall close and so is subway.) Quite a walk to Tianamen square and the Forbidden City. The rooms are comfortable but need updating. Only one set of lifts was working when we were there so quite a walk to get to our room. Plenty of western style food choices and the breakfast and dinner meals were very good. Plenty of choice in the full breakfast. Perfectly adequate for a short stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM