OCCIDENTAL CARIBE

WOW. We just got back from our trip. We stayed July 12-18 and it was not long enough! I cannot say enough good things about this resort. Elegance Club - I highly recommend upgrading to this. This provides you with perks, such as: a butler, private pools, a private beach, lounges, and a kid-free zone. The main pool had too many kids, so that alone was worth it. Butler - Our butler was Arling, who greeted you with a smile and was very helpful. He gave us a tour of the place and showed us to our room. He drew us a bath one day, complete with rose petals, aromatherapy, and champagne. He was also there for any of our needs, such as making dinner reservations and making sure our check-out was smooth. Every time we saw him, he was happy to see us and asked us how we are doing. When we return to this resort, I am going to request him as our butler. Pools - We tried to go to the main pool but it was too crowded, so we stayed at the private pool with a swim-up bar. Caesar and Ismael were amazing bartenders! They were so nice and personable. Benjamin, the towel boy, was great also. He really made connections with the visitors and always had a smile on his face. You can bring your own Yeti or Tumblr and they will make your drink in that. We met visitors from all over here. We kind of got to know everyone. Beach - The closest beach to me is Galveston, so this beach is 10000x better than what I'm used to. The water is gorgeous but is not as clear after it rains (of course). There is a lot of seaweed on the shore but the crew rakes it in the morning. We were able to go at any time of the day and get chairs. Entertainment - We were amazed at how hard the entertainment staff worked. They host fun activities throughout the day and their nighttime performances were so much fun. We loved each show we went to. Blackie is a fun and personable guy. Rooms - They were so nice. The bed was comfortable and has to be bigger than a king size because it felt like my boyfriend and I had more room than usual between us. There is a Jacuzzi towards the back of the room and we had a balcony. We were able to adjust the AC to what we were comfortable with. Food- There were a variety of restaurants to choose from and all of it was good. Our favorite was the steak house. The buffets are big so you have a lot of choices. The hamburger that I ordered from room service several times was so good! Bars - This resort definitely isn't lacking those! We were provided with great service at all of them with friendly bartenders. Our favorite bar was the one that is outside in front of the main lobby. Tony was the best! He was entertaining and very friendly. We went to that bar every night to see him. Ricardo was there when Tony was off and he was great too! There was a trainee one night but I forgot his name (Diego maybe') and he was nice and working very hard. Staff - The staff, mostly the males, were nice and greeted us when we saw them. The women weren't as friendly. They weren't mean but some rolled their eyes when we told them what we wanted to drink or when I asked for a menu. It wasn't a big deal but just an observation. My boyfriend and I were sad to leave and wished we could have stayed a few days longer. This was the absolute perfect all-inclusive resort to go to! They really keep up with the place and want to make their guests happy. We are already talking about when we can go again!

Loved the majestic Elegance hotel. Beautiful VIP section we had. Enjoyed the very clean pool and the beach. Food is excellent at the restaurants and Buffett. Maxima and Angelina are great bartenders very happy and make you feel very comfortable and welcomed like we knew them for a long time. Butler Arlin also did a great job making reservations for us for the restaurants and would let us know what was going on at the hotel. We would love to have our vacation there again.

This is our second time visiting the Majestic Elegance, this time, we purchased the Elegance Club, which was so worth it! I can`t emphasize it enough, but the Majestic Elegance has it all: the food, the views, the staff. Staff: Our butler Jorge was great! We sat by the beach most days, and Anyelina, Rosa and the others were simply amazing and very caring. Always with a smile on their faces, always checking on us. The people working at the restaurants are also fantastic! My husband and I have been to several resorts, and I have to say that the people at the Majestic are by far my favorite! Food and Drink: DELICIOUS!!!! All the restaurants are great, no complaints! They pretty much make whatever you want there. Breakfast was my favorite part :) The drinks are also delicious! Room: I really like the room and the service, they do a really nice job in keeping things nice and clean. Entertainment: They have plenty to do! Their entertainment team is great, they have events all day long from pool party, to beach party, volleyball and the list goes on. There is live music every single night, which is great! Followed by events at the theater, which is pretty cool. OVERALL: Please, do not think twice! This place is amazing, great people, great food, amazing beach and pool. They do a great job in keeping the beach ad pools clean. In fact, the entire property is beyond well maintained. The Majestic Elegance is a complete PARADISE!!! We are definitely going for thirds!

I just want to give a shout out to Marcella who works in the Market Place in the mornings and the Steak House in the evenings. She had our table ready for us every morning, had our coffee and juice just right and went so far as to decorate our table. She went out of her way to make our reservations at the steak house. She always had a smile on her face. It was excellent service.

I stayed at the Majestic Elegance from June 24th to July 1st for my wedding. We had a total of 47 guests traveling with us. Check in was quick. Only one of my guests had an issue with checking in, but it was dealt with. Beach: Absolutely beautiful! Not much seaweed; it was cleaned periodically. There were always chairs available so it was not an issue. They also provided daily entertainment on the beach. Each day had a different theme. The entertainment team would recruit people to play beach games or do zumba. If I were to change one thing about the beach, I would add a bar directly on the beach. The closest bar is the See and Sea restaurant which is not far, but not on the beach. There are waitresses that come around, but the wait is a little long after orders are placed. Pool: Always a lot of fun. The entertainment crew was awesome. Daily games and activities, music playing, water sports, etc. Service at the pool bar a little slow, but sufficient enough. The foam party was so much fun! They also give you towel cards at check-in. You trade your cards for towels then return the towels in order to get the cards back. Make sure you don't lose the cards and/or towels since you'll have to pay for them. Restaurants: I was not a fan of the breakfast, but it was good enough. I thought that the a la carte restaurants were good. I did not go to the French restaurant, but did go to the hibachi, Italian and steakhouse. Each place, in my opinion, was good. I did not have a meal I did not enjoy while there. Even the buffets had something for everyone and a nice spread. Room: The rooms were pretty spacious. We had a swim up room that had a sliding door that led to the pool. We did have a little issue with dampness in the room. Our sheets were pretty damp and was uncomfortable to sleep in. Papers that we left out were curled and sticking together. We did go to the desk and maintenance was sent out to fix the air conditioning, but it did not really make a difference. Everyone else we traveled with did not have this issue though. I think this issue was specific to our room. Otherwise, the beds are comfortable and the room is kept immaculately clean. Wedding: This part is more for the brides. The Majestic Elegance knows weddings and how to do them well. When I say I did not have to lift a finger for anything, I mean it. I had Flor as our wedding coordinator for the day. The day we arrived, Flor called our room to meet and go over all of our selections for the wedding day. She also collected my dress and my husband's outfit for steaming. The day of the wedding, the girls were in my my mom's room and the guys in one of the groomsmen's rooms. Flor delivered all of the flowers to my room which were absolutely beautiful. I was so happy with how they turned out. Appetizers were sent to both rooms while we got ready to ensure everyone ate before the ceremony. My four bridesmaids, my mom, my aunt and I all went to the salon for hair and makeup. I was nervous about hair and makeup since I did not find many reviews prior to the wedding. There were two women working both hair and makeup but they were very quick and efficient. They exceeded my expectations. My hair was perfectly done, as well as my makeup. All of the girls looked absolutely amazing. After all our of makeup was done, the stylists did some last touch ups to our hair to ensure everything was in place. I was so happy with everything at the salon! Before the ceremony, Flor came to the room to go over everything. A golf cart came to pick us up to drive us to the beach. I did not even see the gazebo beforehand, since Flor takes care of everything. She did an excellent job. Everything looked beautiful. After the ceremony, we had pictures done by Jo from Tropical Studios. The pictures were back to me in the next couple days and they were amazing. After pictures, we had a dinner at the Sea and See restaurant. One side of the restaurant was reserved for our party with a long table set up. The service was absolutely phenomenal. Everytime I took a sip of champagne, it was immediately refilled. All of my guests commented on how wonderful the servers did during the dinner. Meanwhile, Flor was setting up our reception on the beach. Again, everything was set up perfectly and exactly as I pictured. Flor really took care of every aspect. She went above and beyond to make sure everything was set perfectly. I am so grateful for her. She really made the day stress free. If anyone is considering having their wedding here, please do not hesitate. The resort is great and they really nail the wedding part. Even if we had a few hiccups on our trip, the wedding day made up for it completely. Overall, I would definitely stay of the Majestic Elegance again. The staff is so friendly and accommodating. I don't think I walked by any worker that did not greet us or say hello. There is always something to do and the entertainment crew is on point. All of my guests had an awesome time! We were sad to leave!