Occidental Tucancun

km 13,5 Avda. Kukulcan, Lote 24, Cancun, Mexico - Hotel Zone
4.2
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Double Room, Sea View
376 sq ft
TV
Flat Screen TV
Cable/satellite TV
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Double Room, Sea View
Flexible Rate
hotel room image
Double Room
376 sq ft
Room service
Complimentary bottle of water
Mini-bar
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Double Room
Flexible Rate
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Premium Room, Sea View (Level)
376 sq ft
In-room childcare (surcharge)
Smoking and Non-Smoking
Mobile key entry
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Premium Room, Sea View (Level)
Flexible Rate
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Family Room, Oceanfront (Premium Level)
1388 sq ft
Queen or Twin bed
In-room safe
Air conditioning
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Family Room, Oceanfront (Premium Level)
Flexible Rate
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Premium Suite, Oceanfront (Level)
861 sq ft
In-room safe
Air conditioning
Safety deposit box
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Premium Suite, Oceanfront (Level)
Flexible Rate

Location

The Occidental Tucancún hotel is situated on the Caribbean beaches, just 20 minutes from Cancun International Airport and the city centre.
Next to the hotel is the Kukulkan Plaza shopping centre and 5 minutes walk away is La Isla shopping centre; the newest in Cancun.

km 13,5 Avda. Kukulcan, Lote 24, Cancun, Mexico - Hotel Zone

Amenities

Dining

  • Restaurant
  • Buffet breakfast
  • Bar
  • Pool bar
  • Snack Bar
  • Room service

Transport Services

  • Car hire

Sports & activities

  • Beach volleyball
  • Billiard table
  • Table Tennis
  • Tennis court

Business facilities

  • Conference facilities

Entertainment & Leisure

  • Beach
  • Outdoor swimming pool
  • Kid's club
  • In-house entertainment

General services

  • Wi-Fi
  • Wedding
  • Doctor on call

Wellness facilities

  • Spa
  • Massage
  • Facial treatments
  • Body wrap
  • Thalassotherapy
  • Beauty salon
  • Hairdresser
  • Non-smoking rooms

Cleaning Services

  • Laundry facilities

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Tour organisation

General amenities

  • Air conditioning
  • Elevator
  • Safety deposit box
  • Shops in hotel

Parking Facilities

  • Public parking

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 11:00 AM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
339
Occidental Tucancun

Reviews

  • Tripadvisor Reviews (13471)

4.2 /5This average is based on 13471 reviews

Cleanliness
Sleep quality
Value
Service
Location
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haleylaboucane Nov 2025

Wonderful trip

We booked this resort for a girls trip, and it was amazing, they'll were constantly cleaning, constantly making sure we were comfortable, the fridges in our room were stocked with snacks.. we got comp...

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CL
Cindy L Nov 2025

The best! ⭐️

Amazing service! Omar, Enrique and Laura Pat are the best! They are very attentive. Accomated us in every way! Best hospitality ⭐️X5

MH
Matthew H Nov 2025

Excellent stay

Yesterday we came to celebrate my wife's birthday and as always everything excellent, Good Service and excellent price, the best thing that because you are a frequent customer make you more discount, ...

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E
e31ypjacvd Nov 2025

Terrible stay

I was disappointed with my stay at this hotel. The service did not meet expectations, and the food quality was quite poor. Communication was difficult as most of the staff didn’t speak English, and th...

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BMCC2014Saint Louis, Missouri Oct 2025

Make the top of the Worst 3 Places I have ever stayed! Don't go!

Let me start by saying, we are from the US and we love t meet people from other countries but we have never had an experience like this in Mexico. NO ONE SPOKE ENGLISH! STAFF or GUESTS We stayed at th...

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