Location
The Occidental Tucancún hotel is situated on the Caribbean beaches, just 20 minutes from Cancun International Airport and the city centre.
Next to the hotel is the Kukulkan Plaza shopping centre and 5 minutes walk away is La Isla shopping centre; the newest in Cancun.
Amenities
Reception services
- Reception
- Concierge
- Currency exchange
- Tour organisation
General amenities
- Air conditioning
- Elevator
- Safety deposit box
- Shops in hotel
Business facilities
- Conference facilities
Sports & activities
- Beach volleyball
- Billiard table
- Table Tennis
- Tennis court
Dining
- Restaurant
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Room service
General services
- Wi-Fi
- Wedding
- Doctor on call
Wellness facilities
- Spa
- Massage
- Facial treatments
- Body wrap
- Thalassotherapy
- Beauty salon
- Hairdresser
- Non-smoking rooms
Cleaning Services
- Laundry facilities
Entertainment & Leisure
- Beach
- Outdoor swimming pool
- Kid's club
- In-house entertainment
Transport Services
- Car hire
Parking Facilities
- Public parking
Conditions
About this property
Reviews
- Tripadvisor Reviews (13532)
Disappointed
Been to several Barcelo properties and shocked this is owned by Barcelo, have never been so disappointed. Room was absolutely dated and dirty. Windows, bathroom shower doors, floors, walls, toilet and...
show more
My personal love: Claraboya restaurant at Occidental Tucancun
Second year I am coming to this hotel with my family. What can I say - amazing place, experience and the best team. My personal favorite was Claraboya restaurant, I love seafood. This place, claraboy...
show more
Amazing beach.
Great service and friendly staff. The hotel is a bit dated, but it has it's charm. The beach is amazing, and that is what we came for.
Staff and management were excellent
Location & Beach: Great location. The beach itself is beautiful, but swimming is only allowed in flagged areas — likely for safety and liability reasons — which limited how much of the water we could ...
show more
Family 2025
This was our 2nd time at this resort, it’s perfect for us. We will definitely be back! The staff is awesome, the food is good and the rooms are comfortable!