OFF PARIS SEINE BY ELEGANCIA

All is written on TripAdvisor so read the comments and you can't go wrong. Cool hotel, great design, fantastic location, friendly staff, great transport links, take in the youthful atmosphere or don't book this hotel. Book the river Seine view, great the trains from airports it's easy, good wifi. Good times.

Hillarious ambient on Seine river with modern stylish rooms, terrific bar with delicious tapas, very friendly and kind staff.. eell placed next to gare d'austerlitz and 2 stations to place Bastille, easy to reach Paris center by underground, area surrounded by discotheques, music 24 hours

I'm sorry to be negative but I would not stay here again. The rooms are very good and well appointed with comfortable bedding and decent storage but it's a party hotel and I was in Paris for business for 5 days. The noise was the biggest problem. I had a upper deck dock view room and I was kept awake until the early hours by the groups of young people drinking and hanging out until very late. The novelty and undeniably good design of the hotel unfortunately does not outweigh the location, most taxi and Uber drivers could not find the location and I ended up 8/10 getting dropped at Gare d'Austerlitz and then having to walk down to the quayside and as a woman travelling alone I did not feel safe returning at night as there are some homeless people and drug dealers hanging around. I also found the staff to be rather inexperienced and it took forever to get served in the bar. If you are a young couple going to party in Paris I think this could be great but for me, I'll be sticking to a more conventional choice in Paris in future.

We arrived on Friday, we were greeted with a very cocky gentleman and we were made to feel very unwelcome. We then got to our room, noticed a foot mark on the wall (someone must have smashed a bug against the wall and it hasn't been cleaned off), there was a blood stain on the shower curtain, and when we tried the shower out it leaked all into the room. My partner notified reception the following day (Saturday), they came to our room and apologised and advised us the latest this would be fixed was the next morning. So the next morning we went for breakfast, went out for the day, came back at around 3pm to find the shower had not been fixed and no one had even entered our room to make the bed. My partner went to reception again, we were offered a new room and surprise surprise the shower also leaked in the new room. On the Sunday morning we also woke up to find a fashion show was being set up in the hotel, no one had notified us of this at all. We aren't the type of people to moan, but there were a lot of people walking around the hotel with cameras which some guests may not like. We are staying this weekend for my 21st Birthday, we have both been made to feel very unwelcome and uncomfortable (maybe it's our age, maybe it's because we're English I don't know!) My partner is annoyed as this was supposed to be a special surprise for my birthday, Paris has been incredible but unfortunately we have been extremely let down by the hotel. The hotel does have potential, amazing views on the river, the pool and bar are lovely, but the above points would put me off ever staying here again. I would AVOID staying here.

Arrived on the day before my Birthday with my daughter. We had e mailed ahead and asked for a quiet room and also an iron/ ironing board. No reply received to e mail, and no mention of my Birthday was made (would have been nice)!. We had chosen a Siene view room on the lower deck, and the view over the river was lovely! As mentioned in previous reviews, earplugs are provided, but we did not feel we needed to use them despite the club boat on the other side of the Seine. We found that putting the air con on quite high dulled the beating noise - which was not actually that bad when you got used to it! We went out for dinner the first night and the reception staff were very helpful in providing details of using the Metro which is just across the road from the Off Seine. On returning, we bought drinks to celebrate my birthday at midnight - Euros 10 for a glass of prosecco. Breakfast is served until 11 am but we found that from 10 30 am we were rushed by the staff who were eagerly clearing up for an upcoming Yoga class. (We presumed that the classes were for non hotel guests - not sure), so we had to move from the pool side in the sunshine, to enjoy the remainder of our breakfast. The self service coffee machine was out of order for a while, which resulted in queues. Do take mosquito repellant if you are sensitive to insects (as we are) - as the mosquitoes are hovering around! On the 2nd night we had been out all day and had a fabulous stroll back to the hotel via the banks of the Seine, where we came across hundreds of people partying and playing a variety of music, which was something we had not experienced in Paris, not having stayed in this location before. On return to the hotel just after midnight we tried to order a drink at the bar, and the menu clearly stated that the bar was open until 1am. It was not! apparently on Friday it is open until 1am but on Saturday until midnight. We managed to get a drink nevertheless and enjoyed the view across the Seine and the metro rumbling by on the bridge nearby! On morning of check out at 12 noon we had our bags stored in the special baggage room, so we were able to go out for the day and returned an hour or so before we needed to leave the hotel. Reception ordered a taxi for us. 15 mins before the taxi was due to arrive, we decided it was time to retrieve our bags. We were surprised to find a very long queue of people checking in. Only one person was on the reception desk and he was taking a very long time to check everyone in. We tried to ask him if he could get our bags for us or at least ask some other member of staff to do this for us. He did nothing for us. Our taxi then arrived outside! Daughter went to the luggage room and ................ the door was not even locked! so the receptionist could have told us this' We retrieved our bags - but actually were a bit shocked that the door was not locked, so anyone could have gone in there. This was a bad ending to an overall lovely trip to Paris. No goodbye - we were basically ignored as we left the hotel. Most of the staff were very nice and professional, but we did not like being hurried along at breakfast time (perhaps say that breakfast is not served after 11 am because of the classes, rather than say it ends at 11, which some people will interpret as arriving 5 mins earlier).