Very comfortable, friendly and helpful staff and great location! The room is very spacious with a wonderful bed. Close to fancy restaurants and shopping. Great Experience! Excellent hotel and I really tipped for any purpose in Chicago!
"Great location and top quality hotel"
Located centrally on Magnificent Mile with great access to shops and transport system. Hotel very clean, staff friendly and helpful and went out of their way to provide us with a microwave so that my wife could heat up milk very early in the morning for her porridge prior to the Chicago marathon, at no additional charge. Breakfasts in the 676 restaurant are divine and their French Toast is amazing!
Love this hotel!!!! Great service, rooms, and the bar/grill has wonderful drinks and food. Most if not all food items are made from scratch. The cheese pairing with their homemade jams is a must!!! Hotel is in the middle of Michigan Ave., perfectly situated!!
"Quick weekend trip"
Came to Chicago for the first time to cheer for my friends running the marathon. The location is about 17 miles from the airport, but about an hour train and bus ride away. The room was very spacious and clean. There was nothing wrong with my stay, but I think I will book my Chicago stay elsewhere for next year's marathon--somewhere closer to Grant park and closer to the train.
My boyfriend and I had a wedding in Chicago. We both live in the suburbs. We decided we would get a hotel for the night. While researching hotels, I came to realize they were pretty expensive. However, I decided to go with the Omni Hotel because it seemed like a higher quality hotel for the price. I was not disappointed. I called to see if we could check in early and they put a note on my reservation. When I arrived, the room was ready for us which was a huge help as we had to get ready there for the wedding. All the staff was friendly and made you feel special. I had a tear in my dress and the front desk staff did everything they could to help find me pins to hold it together. The bell staff brought our bags up with a smile on their faces and said if I needed anything not to hesitate to ask. The valet staff was incredible. It was raining that night and one of the guys went all the way down the street to get us a cab. The room was clean and neat. The bed was pretty comfy. Overall, a great experience. I will definitely recommend this hotel to anyone looking to stay in Chicago. I will also be back if I need a hotel in the future.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM