ON THE ROCKS SANTORINI

Let me start with the positives: On the Rocks hotel is a wonderful property, located in the gorgeous town of Imerovigli in between Fira and Oia, away from the touristy hustle and bustle of the main town, but with convenient (walkable) distance to Fira. The hotel is easily accessible from the main road (where you will get dropped off by your cab), and is not too many flights of stairs down from the upper level, so getting anywhere will not be too taxing on your legs. Bell staff was also exceptional, with the bell guy carrying both our suitcases all by himself between the hotel's location on the cliff and the main road where we would get dropped off or picked up by cabs. Breakfast was phenomenal (try the Greek omelette!), available through either complimentary room service or served by the pool. I recommend trying both options during your stay if you're staying for more than one night (which you should definitely). Now for some bad points. The pool was definitely underwhelming - nothing like those grandiose pools you'd expect of top hotels in Santorini. It's not an infinity pool, and not on the edge of the property, making views from the pool quite limited (you can't see the sea from it). Service by the concierge was also very quite hit or miss. They were helpful in making tour bookings around the island, but were definitely business-like and just ever so slightly cold and unfriendly. We were upgraded (without our asking) to a honeymoon room with indoor Jacuzzi, BUT the Jacuzzi was not functional. When we asked to get it fixed, there were delays in getting a technician down to fix it. A lot of flies got trapped in the Jacuzzi as well, making me wonder if more should be done to prevent flies from getting trapped in the rooms. The rooms could also be a little more luxuriously furnished, given the hotel's Small Leading Hotels designation. Ours felt a little bare. All in all, a pleasant experience that could've been amazing given some tweaks.

Must have cocktails, highly recommend a suite, we had a villa with private pool, THE VIEW!!! Oh jesus the view, the service was impeccable, staff so attentive. Would give a 6 star rating if could. We came on a hens week and had the most amazing time. Were treated like royalty.

Our stay in May at On The Rocks was one of the most memorable wonderful stays we have ever experienced. Manager Chris and Maria were extremely accomodating and Chris provided us with a spectacular upgrade of our room! Both were wonderful to work with and the room and service we received were excellent at all times. I would highly recommend this hotel to anyone traveling to Santorini. It is exqusite and Chris an Maria were wonderful!

We returned to the hotel after a wonderful relaxing time last year. We were not dissappointed. The views are to die for and all of the staff have a wonderful attitude to make your stay memorable. Nothing is too much trouble and they will help you organise any trips you might like to take. We experienced the spa this year and had two great massages which just added to our chilled out time. Plenty of good restaurants near by. We shall return again as we cannot grow tired to this little gem in Santorini. Special thanks to Periandros, Elina and Sophia

Good service and location, but as you pay a decent amount to stay here I'd of thought you would get tea and coffee included in price. There were facilities in room but not until checking out we were met with a 2 euro cost per cup.