OWN GRAND PALERMO SOHO

I stayed for two nights with my family and it was very good. Breakfast is yummy and complete. Rooms are confortable, you have all the ammenities you need. Internet not so great. The only complaint is that they should arrange a fix fee for parking, to make it cheaper on customers.

Chic, small, intimate hotel with modern stylish interiors in quiet neighbourhood. Room clean and comfortable with good shower and bathroom. Strong design sense permeates. Very polite and attentive waiter at breakfast. Recommended.

Bad hotel, no customer service, not even offer you help with your baggage. Better options in the same area. Definitely not coming back. They "lend "me 80 pesos but told me that if I took more than a day to pay them I would have a penalty!' My company was paying, they even have my credit card and they told me that' 80 pesos!!' I stay there 4 nights not coming Ever back..

This was the second time I stayed at this hotel after my first stay in January. I loved it back then, and I had a great time this time too! The main strengths of this hotel are: - the excellent location (on Gurruchaga and basically close to everything from shops, supermarkets, banks, to bus stops, underground, Plaza Italia and the Palermo park...) - the really helpful, approachable and kind staff - from the receptionists (day and night) to the kitchen staff, everyone was absolutely perfect and really lovely! - the rooms: very silent (more than last time!), with a very comfortable bed, Wi-Fi that worked really well (better than last time!), very clean, with a lot of space, modern furniture and all sorts of appliances and services (modern hair dryer, bathrobe and flip flops in the bathroom, hot water straight away in the shower, room service available... Just perfect!). I would definitely stay again at this hotel, and the only (very minor!) improvements I would suggest are: - adding more plugs, especially near the bed (one of them is taken by the telephone so you can only plug your phone on the other side of the bed or in other areas in the room), - making it possible to turn off the little blue lights near the bed, so that you can achieve complete darkness in the night - having the restaurant open every night instead of closing it on Sunday and Monday.

breakfast was great. location also. it is my second time and i like this hotel. internet is very very very very bad. i ask to fix it every day but they never did it. also i ask to have shampoo and soap in the room but i had to ask it about 5 times until i had to go down to the reception and wait that the cleaning lady will give it to me. another problem that have the hotel is that all staff is junior and no one is in charge or take responsibility. i think that it is an hotel more oriented to tourism and not business man. unfortunately i will need to look for another hotel next time even that the atmosphere is great and location also but i can not be without internet or shampo..