Palmaïa The House of AïA All Inclusive Wellness Resort

Paseo Xaman Ha Manzana 1, Playa del Carmen, Mexico - Playacar
4.9
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Select your room

hotel room image

King Suite with Bathtub

699 sq ft
Shower or bathtub
Shower
Accessible bathroom
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King Suite with Bathtub
Flexible Rate - Single Use
All inclusive
Flexible Rate - Double Use
All inclusive
hotel room image

Family Master Suite Ocean View

699 sq ft
Coffee maker
Breakfast in the room
Mini-bar
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Family Master Suite Ocean View
Flexible Rate - 1 adult + 1 child
All inclusive
Flexible Rate - Double Use
All inclusive
Flexible Rate - 2 adults + 2 children
All inclusive
Flexible Rate - 2 adults + 1 child
All inclusive
hotel room image

King Suite with Bathtub Ocean View

699 sq ft
Flat Screen TV
Cable/satellite TV
Shower or bathtub
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King Suite with Bathtub Ocean View
Flexible Rate - Single Use
All inclusive
Flexible Rate - Double Use
All inclusive
hotel room image

Family King Suite Ocean View

699 sq ft
Coffee maker
Breakfast in the room
Mini-bar
show more
Family King Suite Ocean View
Flexible Rate - Single Use
All inclusive
Flexible Rate - 1 adult + 1 child
All inclusive
Flexible Rate - Double Use
All inclusive
Flexible Rate - 2 adults + 1 child
All inclusive
Flexible Rate - 2 adults + 2 children
All inclusive
hotel room image

Queen Suite Ocean View

699 sq ft
Air conditioning
Safety deposit box
Telephone
show more
Queen Suite Ocean View
Flexible Rate - Single Use
All inclusive
Flexible Rate - 1 adult + 1 child
All inclusive
Flexible Rate - Double Use
All inclusive
Flexible Rate - 2 adults + 1 child
All inclusive
Flexible Rate - 3 adults
All inclusive
hotel room image

Family Master Suite

699 sq ft
Air conditioning
Safety deposit box
Telephone
show more
Family Master Suite
Flexible Rate - 1 adult + 1 child
All inclusive
Flexible Rate - Double Use
All inclusive
Flexible Rate - 2 adults + 1 child
All inclusive
Flexible Rate - 2 adults + 2 children
All inclusive
hotel room image

King Suite

699 sq ft
Air conditioning
Safety deposit box
Telephone
show more
King Suite
Flexible Rate - Single Use
All inclusive
Flexible Rate - Double Use
All inclusive
hotel room image

King Suite Ocean View

699 sq ft
Shower or bathtub
Shower
Accessible bathroom
show more
King Suite Ocean View
Flexible Rate - Single Use
All inclusive
Flexible Rate - Double Use
All inclusive
hotel room image

Family King Suite

699 sq ft
Wake-up service
Coffee maker
Breakfast in the room
show more
Family King Suite
Flexible Rate - Single Use
All inclusive
Flexible Rate - 1 adult + 1 child
All inclusive
Flexible Rate - Double Use
All inclusive
Flexible Rate - 2 adults + 1 child
All inclusive
Flexible Rate - 2 adults + 2 children
All inclusive
hotel room image

Queen Suite

699 sq ft
Balcony
Private pool
Flat Screen TV
show more
Queen Suite
Flexible Rate - Single Use
All inclusive
Flexible Rate - 1 adult + 1 child
All inclusive
Flexible Rate - 2 adults + 1 child
All inclusive
Flexible Rate - Single Use
All inclusive
Flexible Rate - Double Use
All inclusive

Location

Palmaïa – The House of AïA is located on the white‑sand shores of the Riviera Maya in the upscale Playacar neighborhood, just south of Playa del Carmen. It sits steps from Playacar Beach and close to local attractions such as Quinta Avenida, Playacar Golf Club, and nearby shopping and dining options. The resort is approximately 60 km from Cancún International Airport, making it easily accessible for travelers.

Paseo Xaman Ha Manzana 1, Playa del Carmen, Mexico - Playacar

Amenities

Sports & activities

  • Golfing nearby
  • Bikes available (free)
  • Cycling
  • Diving
  • Hiking
  • Jogging track
  • Mini golf
  • Snorkeling
  • Table Tennis
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga

House Rules

  • Children welcome
  • Eco-friendly hotel
  • Pets not allowed

Business facilities

  • Copying & printing facilities
  • Meeting/Banquet Facilities

General amenities

  • Gift Shop
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Gift shops or newsstand
  • Safety deposit box
  • Shops in hotel
  • Terrace

Room services & amenities

  • Stunning views
  • Family rooms
  • Daily maid service
  • Heated guest rooms
  • Wakeup service

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

Parking Facilities

  • Private parking
  • Free self parking

Wellness facilities

  • Spa treatment room(s)
  • Spa
  • Spa / Wellness Packages
  • Wellness facilities
  • Massage
  • Beauty & skincare treatments
  • Couple's treatment rooms
  • Facial treatments
  • Hammam
  • Spa Lounge / Relaxation Area
  • Fitness centre
  • Fitness classes
  • Beauty salon
  • Barber shop
  • Non-smoking rooms

General services

  • Wi-Fi
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Doctor on call
  • Exclusive events
  • Fire safety compliant

Dining

  • Vegan menu options available
  • Restaurant
  • Gourmet restaurant
  • Beach restaurant
  • All-Inclusive meal plan
  • Menu
  • Breakfast
  • Buffet breakfast
  • Bar
  • Pool bar
  • Snack Bar
  • Cafe / Bar
  • Room service
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Special Diet Menu
  • Vegetarian dishes
  • BBQ facilities
  • Couple's private dining
  • Private dining for groups

Transport Services

  • Airport transfer
  • Car hire
  • Car with driver
  • Shuttle service

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Express Check-in / Check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

Entertainment & Leisure

  • Birdwatching nearby
  • Boat tours nearby
  • Firepit
  • Fishing nearby
  • Ecotours nearby
  • Guest education on local ecosystems and culture
  • Pool umbrellas
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach club
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Swimming pool
  • Outdoor swimming pool
  • Children's pool
  • Plunge pool
  • Pool sun loungers
  • Kid's club
  • Children's playground
  • Indoor play area
  • Children's programs
  • Supervised childcare/activities
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Live entertainment
  • Outdoor entertainment area
  • Nightclub/DJ
  • Library
  • Games Room
  • Nature reserve
  • Recording studio

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Discover

About this property

Location
Mexico>Playa del Carmen>Playacar
Number of rooms
234
Palmaïa The House of AïA All Inclusive Wellness Resort

Reviews

  • Tripadvisor Reviews (1722)

4.9 /5This average is based on 1722 reviews

Cleanliness
Sleep quality
Value
Service
Location
J
JasonLanger August 2026

Joy, Gratitude, and Renewal. Outstanding!

Wow, our stay at Palmaia was one of the highlights of our life. We will definitely be back. It was like three vacations in one: a spiritual awakening, a Caribbean beach vacation, and a culinary deli...

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C
C5773OGbrooked August 2026

The most rejuvenating magical place

I have been fortunate to visit some incredible places, but Palmaia is my absolute favorite place in the world. This was my fourth year visiting and I cannot say enough good things to express how uniqu...

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N
NorthStar670485 August 2026

Casa de Aia is heaven in Mexico

Palmaia is the best hotel experience i had in my life. The property, amenities, employees, food, ambience is above expected. The hotel offers the best hospitality. Our nomades Kassandra & Oscar are t...

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D
DM8888Dallas, Texas August 2026

It’s truly heaven and worth every penny

There aren’t enough words or time to express all that is perfect about Palmailla. Don’t overthink it and just book it! This was our second trip and we already can’t wait to go back. The location,...

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Y
yweabby July 2026

More Than Mosquito Bites!

One final experience I feel is important to share involves a significant health issue that began during my stay. Beginning on the second day, I developed what I believed were unusually severe insect b...

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