of TripAdvisor Travelers recommend this hotel
"STAY AT THE CROWN INSTEAD!!"
Outdated TV, Smelly rooms, very dirty bathrooms..... don't risk it. Stay at the Crown - it is 10000 times better. This is one of the worst hotel experiences of my life. I could not recommend this to anyone I know who is going to Melbourne.
"Best service this year"
We booked the 2 bedroom bay view apartment at the Pan Pacific for our wedding. While checking in we informed the staff that we were getting married the next day and might need a few extra keys. The staff went out of their way to ensure our suppliers had access to our rooms and the guests were taken care of as well. The manager sent a wonderful hand written note congratulating us on our wedding.. it was the first card which addressed us as a married couple and made me smile. The day of the wedding would have been a mess without the wonderful staff. Thank you for making our wedding such a relaxed experience
What a great location. What great views of the city and beach. Excellent bedding in fantastic 2 room suite. Wonderful and attentive staff in restaurant, reception and pacific club lounge. Great stay in perfect location for exploring melbourne city!
"Great location, lovely hotel."
Gorgeous view, we sat at the floor to ceiling windows in our room for ages just watching. Bed was amazing, like sleeping in a cloud! Lovely bathroom. Restaurant was fantastic, lovely staff and great service with amazing meals. Only fault was the timber furnishings in the room were a bit scratched.
"Great location for shopping and restaurants "
My husband and I stayed for 7 days at this luxurious hotel. We arrived early, too early for check in but the reception staff placed a rush on our room and we were in our room only 2 hours later 12.30pm. We were very impressed with the service. Everybody in the hotel is so friendly. Concierge were very helpful. The room overlooked the Yarra river. Fantastic views. The bed and pillows were so comfortable the best bed ever. Location wise is great if you love shopping. The hotel is next door to DFO factory outlets. The restaurants at South bank are all within walking distance of the hotel. Fantastic stay and highly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM