Although the outside of the Hotel looks old and grey, once you get inside the hotel and grounds,you find it is first class. The staff are really wonderful, and are probably the best I have ever come across, in any Hotel. A charming German gentleman I met at the Hotel told me that he had been visiting there every year for the past 24 years, and that certainly says a lot.for the quality. My wife and I will be returning next year.
"Not for IHG Fans."
Booked for 1 night. 1. Hotel is out dated. 2. Over Priced for what you are getting for and comparing to other modern hotels in Muscat. 3. Check in was fast no issues. 4. Insects in the room. Nothing very disturbing. Just moths and 2-3 flies. 5. Pool Area was very nice 6. Beach is not private to Intercon but very nice for a walk. It’s separated by a fence. 7. Self-parking area is very crowded. No priority for hotel guests. 8. Staff very friendly. The Omani locals are awesome. 9. Bathroom is appalling. 10. Room Balcony very dirty & no chairs Hotel needs a major update. And a decent price drop to be fair for loyal IHG personnel and others. Photos uploaded. I hate to rate any Intercon 2 stars. If the staff weren’t great and pleasant then I would rate it a 1 stars - Sorry -
I would like to acknowledge the professionalism of the staff especially how Shankar (front office manager) and Maged (Restaurant manager) treat and great the guests by remembering their names and their interests
"Old but Great Hotel, Outstanding Service, wonderful Garden and Pools"
As my second trip to Oman, I selected this hotel after a lot of investigations. I and my family (includes my wife and my 2 years old son) wanted to travel to Oman for both business and relaxation purposes. This hotel is an expensive 5 star hotel, located in a top location of Muscat, and main advantage of its location is: just right to the hotel there are many restaurants and coffee shops. Hotel is very old but refurbished. Lobby is nice and clean, with very high roof. Rooms are clean, with standard dimensions, and a very convenient bed. All the rooms has a small balcony but it is almost useless because of its tiny dimensions, but we could see many birds coming to our balcony, so my son enjoyed a lot to see them regularly. The only problem of the room was its bathroom: it is very old, with small dimensions, and the worst case was there is no drain on the floor. Just on 2 sides of the hotel there are heavy construction activities, our room was located on one of these sides, so although we were on last floor but there was a lot of voice from construction... Of course this is not related to the hotel. Service speed and quality was in one word: outstanding. Although hotel is very big but workers prepared our requests very fast, sometimes in just 2 minutes after my call. And behavior of staff was very nice and politely. Its outdoor is another great positive point of the hotel. It is like a luxury resort as well. It has very nice gardens, a big swimming pool, one small pool for the kids, one fun pool with nice circular rings, and a lot of beds on all around. Staff bring you icy water next to your bed. Towels were very clean, and it has complete spa facilities. Finally, you can enjoy hearing sounds of different birds on the gardens of the hotel. There is a door on one side of the garden which you can access to the beach by your room card, but this beach is public. Breakfast quality and diversity was very nice, with fast and supportive staff. In one word, I really enjoyed staying in this hotel, just be careful to select the rooms on the sides opposite to construction.
"One of Oldest great hotels of Oman"
Reaching the hotel itself next to mangroves wild areas makes it as a decent approach to a very calm and quiet seaside hotel. Very open central area at the lobby for great business meetings. The staff especially the local omani's are very welcoming and kind in a very professional way. The hotel is located next to walk distance from a complex of resturants and coffee shops and their they offer a good shisha at one of the best resturant caffee in Al Qurum called The Address has a great sea view with big windows. Oman is in general a very lovely green, clean and neat country and their sea is very deep blue cause it is connected with Indian Ocean. Intercontinental hotel is in the center of the capital connecting old city of Muscat with new modern city of it. It was greatly beautiful experience and can't wait to do again next week. Thank you, Majed Abusharar
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM