Very friendly employee in particular the chief concierge is extremely helpful and professional. Had a room service, nice seafood platter delivered in just 30 minutes. Nice view from the balcony to the sea. A bit old hotel but very well maintained. High standards.
"Excellent Customer Service"
This is my home in Oman. I am really in love with the quality of service being provided by InterCon Staff. This time I had the pleasure of dealing with Ms. Marie Mantos, she was very professional and helpful with great smile on her face. This is amazing hotel to stay whether for business or personal pleasure. The proximity to the sea makes its location unbeatable.
"Yes They know what it takes"
Simply I can tell about my dinning experience in this hotel as excellent choice, Food was tasty, service was great and the overall atmosphere was so friendly, I had my dinner in the main restaurant "Musandam" , food variety was very much all what you think of , food was tasty, fresh and live stations/grill complimented , staff was group of stars who anticipate your need and very keen to deliver an experience to remember although the restaurant was busy. I truly recommend this place.
"Intercontinental Muscat iHG group amazing and lively service!"
Intercontinental Majlis we had good lunch good food good experience Intercontinental Muscat and sorry sir Mr Abdul lathif friendly and helpful and great wall and excellent service and it is good and Intercontinental Muscat Oman
"Superb Guest Relation Service !!"
I have stayed at Intercontinental Muscat on numerous occasions for business and our company uses the hotel regularity. The staffs genuinely concerned about customer satisfaction and are working to deliver the service levels that the Intercontinental chain is renowned for. In particular, Ms Marie Mantos from Guest Relations did a tremendous job helping me with everything throughout my stay at Intercontinental Muscat. She was so friendly, giving good recommendations and so helpful. The excellence of your Guest Relations continued throughout my stay. I would definitely recommend other colleagues of mine to stay in Intercontinental Muscat Dr Nalinda Somasiri
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM