of TripAdvisor Travelers recommend this hotel
"Customer Oriented Management"
I have stayed in multiple Park Hyatts and am a strong believer of the Park Hyatt brand due to the consistent service delivered. However, when I stayed at Park Hyatt Vendome for 4 nights, I was a bit disappointed due to the inconsistency in standards, namely in housekeeping as well as night time guest service. Things even as simple as a greeting upon entry into the hotel was inconsistent. (Oh, not to mention the inconsistent water pressure, resulting in fluctuating water temperature during shower.) Consistency, to me, marks the true difference between a four star and a five star hotel. Customers need to be able to know what to expect and trust that the hotel can deliver time after time if they were to return again. With all that said though, I am still rating my experience five star due to the strong customer focus given by top management. Upon learning about my experience, the GM Claudio and Guest Relations Manager Melanie went out of their way to make things right. I was very impressed when Claudio wanted to meet in person to discuss and he personally wrote emails to me during and after my stay to follow up. For any change to happen, there must be the right tone from the top and I believe that over time, this management will succeed in changing things for the better. To end on a good note, there were many things I loved about Park Hyatt Vendome: - The junior suite was nice even though it didn't have a separate living room; it was spacious enough and we actually preferred to eat in the room for 2 nights instead of eating out because of how comfortable the room was - The room wasn't as dark as some other reviews mentioned - The sink in the shower which so many hated in their reviews was loved by my husband. He liked shaving in front of the mirror and sink while showering - Because we arrived early and the room wasn't ready for check-in, the front desk staff Agnes offered us drinks in the lobby while we waited and planned our itinerary. That was a very nice arrangement considering we were already tired after a long flight and weren't forced to start touring right away - I actually enjoyed the decor of the room! It felt French. The fact that the room had plenty of mirrors also made it bright and convenient
"Great stay in Paris"
Great location, very friendly and helpful staff, beautiful room, quick and delicious room service. What more could you want' It is a smart hotel without being stuffy. I have stayed there twice and would happily return.
"Impeccable Hotel and Service! "
We recently stayed at the Park Hyatt Paris-Vendome for my Birthday trip in November 2017. As monthly Hyatt customers, we are accustomed to great customer service by Hyatt. Park Hyatt Paris-Vendome’s customer service level as well as the attention to detail was impressive. From the bartenders, waitresses, concierge to the front desk staff, all remembered our names, special drinks, Birthday’s in addition to various other special vacation requests... Thank You to all of the talented folks who made our trip a memorable one! A special shout out to Philip, Nehdi, Lohan, Julien,Vidoante, Gillaume and Aurelian. Cannot wait to return next year! Sincerely, Jen and Kurt
Staff was great, very accommodating. Property is beautiful, rooms are very well appointed. Location is convenient(a little too convenient for shopping). Excellent restaurant and cocktail bar. I would definitely stay again.
"Love this property"
Last week was our fourth stay at this property. Just seems to keep getting better every time. The property is fantastic, rooms are great, clean and comfortable. The staff and service are outstanding. It amazes me how quickly they learn your name which personalizes the service even more. The concierge staff is extremely helpful. I always end my day with a glass of wine and a cigar in La Terrasse and since it is in an open courtyard my wife joins me which makes it nice. Love the location. Already booked for next year.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 12:00 PM