Brilliant hotel so central friendly staff could not have chosen a better place to stayComment of Q. Emma , United Kingdom the 2016-04-20
Fantastic location, friendly staff. Good value for money. There is no free wifi in the hotel which was unexpected.Comment of K. Christine , Ireland the 2014-06-08
Alles war Super gut! Nur das Parken mit eigenem Auto war Super teuer...Comment of W. Margarita , Germany the 2014-06-07
Superlage direkt am Alexanderplatz, U-Bahn 30 Meter vor der Hoteltüre - Linie Pankow fährt zur Stadtmitte, Potsdamer Platz, Zoo/Kurfürstendamm. Frühstücksbuffet hat für jeden etwas, freundliches Personal sowohl an der Rezeption, Zimmer und Frühstücksraum. Nicht zu übertreffendes Preis-LeistungsverhältnisComment of B. Norbert , Germany the 2013-12-17
"For location, it can't be bettered"
OK so this is a mahoosive hotel (>1000 rooms) but it is bang in the centre of the action for what was East Berlin. It's a 150m walk from the train station at Aliplatz and from there you can get directly to Schonefeld Airport. The rooms are clean, comfortable and quiet. We had a standard double on the 26th floor with views over Aliplatz. To get that for maybe £58 per night (inclusive of all taxes) in a major European capital city has got to be a bargain. I personally wouldn't book breakfast as there are dozens of eateries right outside ranging from places selling pastries, coffee and wurst in the train station to high end restaurants on the square. It's maybe 1.5 to 2km from the Brandenburg Gate (west) and a similar distance to the Mauerpark preserved section of the wall (north west). The staff were excellent and their English was uniformly flawless but they cheerfully allowed me the opportunity to mangle German. Bottom line: this place is absolutely everything you need for a city break. No question.
"Good on the whole..."
Stayed here this week Monday to Thursday...NB if you plan on a short leisure visit to Berlin plan your itinerary well before hand or you could end up missing out..it’s a big city! Ok so for the hotel...it’s good on the whole... Good points: Efficient and pleasant check in. Very clean. Great atmosphere in bar. V pleasant staff. Extra pillows brought very quickly. Good location with lots of bars, shops and transport links on hand. Taxi into tourist centre approx 20 euros. Not so Good: Not enough staff in bar - waiting staff serving food tables in Spago’s restaurant and bar area. Often only one person serving behind bar and arranging drinks for waiters to serve. Rooms very warm even at lowest temperature on control. Room service only available from 12pm and not from 6am as advertised in brochure. This meant without in room facilities we could not have coffee in the room in wake up. Breakfast advertised in brochure to be taken in the two restaurants. On first morning we ate on the second floor and on the second morning on the ground floor. On the third morning we were advised we weren’t eligible to have breakfast on the ground floor only on the second floor which is a bit like a canteen. In the room brochure it says breakfast can be taken in either restaurant. Breakfast much nicer on ground floor in Spago’s. No mention of limitation on check in or in room brochure. We were woken up each morning of our stay at 8am by housekeeping knocking on our door to service room. Each time it took several attempts to advise we were still sleeping, calling from our bed until we were heard. Appreciation this is a city centre hotel and majority of residents likely to be staying on business but we weren’t. Wi-fi very poor.
"New Years Eve stay"
Stayed for 3 nights over New Years Eve. Great location, train station 2mins away, tourist hop on/off buses located right outside, so great for sightseeing. Hotel clean, rooms quite small but functional and acceptable for a short stay. Hotel is huge so very busy and really long queues to check in at all times of day. I feel that the check in procedure is very outdated (non of it is automated), therefore takes a long time. Would definitely stay here again though if I came back to Berlin
Loved this hotel, had seen mixed reviews so was apprehensive on arrival, no need, welcome superb, location excellent, rooms super, no complaints. Busy hotel but near all local attractions and train station , highly recommend.
"An excellent place for your first visit to Berlin"
We were on the 34th floor and had a great view looking east. The lifts are organised so you don't need to constantly stop on your way up. Very extensive breakfast with a great butter machine,which we'd never seen before-press the button and out pops a nice soft piece of butter. Room was fine. You have to pay for WIFI. We ate in the restaurant on the second floor which was good but on the expensive side. In the bar on the ground floor they had a free glass of sparkling wine for ladies in the evening. Other guests were a bit of a mix and there appeared to be heavy security in the check-in and lobby. Good value.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM