Brilliant hotel so central friendly staff could not have chosen a better place to stayComment of Q. Emma , United Kingdom the 2016-04-20
Fantastic location, friendly staff. Good value for money. There is no free wifi in the hotel which was unexpected.Comment of K. Christine , Ireland the 2014-06-08
Alles war Super gut! Nur das Parken mit eigenem Auto war Super teuer...Comment of W. Margarita , Germany the 2014-06-07
Superlage direkt am Alexanderplatz, U-Bahn 30 Meter vor der Hoteltüre - Linie Pankow fährt zur Stadtmitte, Potsdamer Platz, Zoo/Kurfürstendamm. Frühstücksbuffet hat für jeden etwas, freundliches Personal sowohl an der Rezeption, Zimmer und Frühstücksraum. Nicht zu übertreffendes Preis-LeistungsverhältnisComment of B. Norbert , Germany the 2013-12-17
"great hotel at great price!"
my boyfriend and i stayed at this hotel in august 2017. for the price we paid, we thought it was in a great location and it was very clean. we had such a good view and the staff were very friendly. The only downfall was that the internet was very expensive and the door to the toilet and shower were basically see thought (being a couple this wasn't too much of a problem but may be in other cases). would 100% recommend and go again.
"An average hotel with some very average staff but great views"
We stayed here in late September 2017. The hotel is large with a significant number of rooms and some great views. Room service was really quick and polite with items like an iron board being delivered within minutes. The lifts were a bit hit and miss with some long waits at times. The breakfast dining room was huge and the food was reasonably good. Reception leaves a lot to be desired. The reception staff were observed on a several occasions being unfriendly, high handed and rude to guests. One incident that I saw involved a guest being locked out of their room because they were part of a tour group and the person had used the laundry services. Apparently the hotel had decided to lock the room after returning the laundry to force the guest to come to the reception counter. When the guest asked why the room was locked he was told in a very high handed manner that he must pay his bill. He then asked how he was suppose to be aware their was a bill to be paid and they rudely informed him that they had delivered a note to his room. After quietly paying his bill he pointed out that he wouldn't be able to get the note because the room was locked (duh) the reception person said in a very loud voice "That is the way it is" and waved his hands dismissively indicating that the guest should stop bothering reception. The rooms were interesting with clear glass walls around the bath/showers (curtains as well) with the glass walls right up against the bed area. If you are sharing a room with someone and don't know them well you will certainly know them a lot better by the end of the stay. Would I stay here again' Probably not if I had a choice. I certainly didn't feel that safe in the area and there were a number of almost backward aspects to the way they did business.
"Park Inn by Radisson Berlin Alexanderplatz"
Hotel has a great location but is not senior friendly. Small rooms with shower/tub located between bed and toilet. You must climb into tub, and there are no safety bars and anything to hold onto. Elevators are small, crowded, and slow. Two elevators were not working. Check in lines are long. Too big a hotel for Berlin, 1012 rooms total. I would not stay here again.
"Don't go there"
They have very strict cancelation policy. My friend by mistake ordered without cancelation option.. no matter how much we tried to speak with the hotel they didn't care even tough that he tried to cancel in October and the order is to April. Also you need to pay for basic things that in other hotels are free of charge such as wifi ( we are in 2018.. there is free wifi in public places), begs storage and etc. Very disappointed and won't recommend to anyone
"Enjoy the view of 150m above the ground "
Luckily we got a chance staying in 32 floor panorama room. Amazing experience from the hotel.Best room service, best place for shopping and sight seeing.You can enjoy the view on 40 th floor by paying 4€
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM