Brilliant hotel so central friendly staff could not have chosen a better place to stayComment of Q. Emma , United Kingdom the 2016-04-20
Fantastic location, friendly staff. Good value for money. There is no free wifi in the hotel which was unexpected.Comment of K. Christine , Ireland the 2014-06-08
Alles war Super gut! Nur das Parken mit eigenem Auto war Super teuer...Comment of W. Margarita , Germany the 2014-06-07
Superlage direkt am Alexanderplatz, U-Bahn 30 Meter vor der Hoteltüre - Linie Pankow fährt zur Stadtmitte, Potsdamer Platz, Zoo/Kurfürstendamm. Frühstücksbuffet hat für jeden etwas, freundliches Personal sowohl an der Rezeption, Zimmer und Frühstücksraum. Nicht zu übertreffendes Preis-LeistungsverhältnisComment of B. Norbert , Germany the 2013-12-17
Great location. Located in Alexanderplatz in East Berlin. Nice square. Lots to shop and eat, drink close by. Uncongested and clean area. A typical business Hotel. Small rooms. Clean. Very small glass paneled shower and WC cubicles.
"Terrible Organisation, Awful Customer Service"
After landing in Berlin we headed to our hotel. Check in wasn't until 2pm and we had got there in the morning, so we put our bags aside for 2Euro each and headed out, returning for check in. Upon return, we discovered the longest check-in queue in history. We waited patiently in the queue for an hour and a half. At this point, two girls decided they could stroll all the way past the queue to the front desk to check themselves in first. Several of us attempted to stop them and indicate the queue for check-in to them, even alerting the security guard who was standing idily by watching. However,, none of the staff seemed to care and allowed them to continue to check-in, leaving everyone else even more disgruntled. Two hours later, we were checked in. Check out was not much better, and when asked if we enjoyed our stay and commented on a few things (including the terrible check-in), the employee simply shrugged and didn't attempt an apology. I would love to return to Berlin, but I will not be using this hotel again.
Even the most basic of hotels should have tea and coffee this doesn't very poor. If you like a bit of privacy when you go to the toilet this hotel isn't for you as the toilet and shower are next door to each other connected by frosted glass Walls that don't even read to the ceiling. This doesn't leave much to the imagination especially when the light is on. It also tells you that WiFi us free wrong it's 10euros a day. On the theme of paying if having a drink in the bar and you want to use the facilities you have to pay a euro so go to your room. If you want to take in the views from the panaramic viewing platforrm' Beware you will be charged 4euros for the privalige don't be fooled by the photos there are no tables set out bottles of beer from the fridge on a platform 15x6. All in all the hotel is ideally placed but is lacking slot of things to make it a 4star hotel maybe 2and a half. As an aside the breakfast although quite good is like a bun fight trying to get table. Berlin the city is great though.
"Park Inn hotel"
The hotel is very well located on Alexanderplatz. Very nice and helpful staff however we were a family (2 adults and a baby) the rooms are very small I dont think it is a family hotel, the shwer is in the same room as the bad only a curtain seperates between the 2 areas. and the room was very cold
"night 2 of Leger Holidays Grand Russian Tour"
Arrived 6.30, should have been 5.30. This is a large hotel, with 40 floors. Our room window, on 14th floor, opened fully, which is a major safety hazard if you have children with you. Porterage took 30 mins Rooms are unusual. Beds are screened from sink & shower by a curtain. Then there's a glass partition to the toilet. Everything is clean, beds are comfy. We'd no meal booked here, but there are plenty of restaurants; head out to the Alexanderplatz side of the hotel. We had a night tour booked, but hotel is about 20-25 min walk from centre, or there are nearby stations & buses. Breakfast was good, plenty of choice, but scrambled egg was extremely salty.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM