of TripAdvisor Travelers recommend this hotel
Nice hotel Good Location Had a nice stay. Rooms were nice and staff is very nice and helpful. Starbucks is just next to hotel and very easy accessible. But to go anywhere you need taxi. Little far from every spot. Rest all excellent.
"Hotel was in a great location but poor tracking of deposit and payment"
Hotel was neat and tidy and in a great location. However, their accounting procedures leave a lot to be desired. As with the other hotels, I paid a deposit on arrival and then settled the account in full on departure with a separate payment. However, this hotel chose not to release my deposit, despite numerous phone calls and emails with receipts photographed. The desk clerk argued that the account was settled from the deposit but the receipts showed the true story in that the deposit was not refunded despite a separate payment which covered the stay and incidentals. It was a large sum that appeared as a pending payment for a month which should never have occurred.
"Update: stayed again in two years."
Again, this is one of my favorite hotels in Beijing. Located in the center city yet tucked in behind buildings. Rooms now show a bit of age; yet I can see that it will be fine for the next few years. Fine view from the room, etc. Please check my previous review if you are curious. Yet, now one qualm about this place: the food. While I was staying in the hotel this time, I had no choice but to stay long in my room to meet some deadline, thus I had to eat straight five meals in the hotel.....it was okay yet disappointing. They definitely need to improve their food quality. They are edible, yet not delicious.....simply put, considering the price they charge for their foods, the quality is not great. Portion control is inconsistent, tastes change overnight for the same dish I ordered in room service, and their new Japanese restaurant needs a lot more improvement. Regardless I will stay in this hotel in the future; yet again, I want to see some significant progress in their dining service.
We stayed here only for a night, the check in was smooth, they even upgraded one of our rooms as we had requested for extra bed for a child. We needed to exchange dollars for RMB and the receptionists were prompt and rates were the same as banks without any added charges. The breakfast was a full spread of Western and Asian dishes, lots of choices for vegetarians too. The decision to choose the hotel was for the central location especially if you want to visit the touristy sites of Beijing and It’s a real value for money when you consider its room pricing and other hotels prices in the area.
I had a very nice relaxing stay here. My days were full with activities, so it was nice to be welcomed back to a luxurious hotel. I tried tge reataurant for both the included breakfast and dinner and both were exellent. Highly recommended!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM