PARK PLAZA COUNTY HALL LONDON

I was here for a night before joining a tour group. The London Eye could be seen at the back of this hotel. Service and staff were fantastic. I will come back and stay here again. The restaurant could be improved further.

The hotel is terrible. Staff is rouge and in hospitable. Check in took more than 1.5 hours .. Rooms are cosy and small and they call it a junior suite . The view is terrible . No water bottles in the room . Breakups terrible. Had to wait for 30 minutes for the table

Pros The location it's great, you can do almost everything by walk The room it's just ok. To much money for what you receive. Cons The room cleaning it's a disaster. The first day they didn't even take out the garbage, they leave all the glasses dirty. the second day they leave a cleaning dirty rag on the bed. We were 4 and since the first day we had to call every day to ask for more towels, they leave sometimes one, sometimes two, never four. I don't know if they does not have enough pillows but we start with four and the last night we just have two The concierge it's so rude. I watched him screamed twice to kids, just for touch the door. The restaurant it's just ok but it doesn't worst the money and the waitress seems like the doesn't want to work. A/c it's very bad. Try to avoid it on summer I think you can find a lot of hotels better for the same price

The hotel is very well located, between London eye and Waterloo train station. the tourist bus stop few meters from the hotel. Among the views that could be great you can find near by the Sealife aquarium, London dungeon and Shrek park. Staff is very friendly and the hotel is very clean. Concierge service is very good, and nothing is to much. Room was nice, however If you open the curtains we feel the heat. The glass is working as an amplifier, something that shouldn't happen. Although the WC were good and clean, with both, shower and bath tub. Microwave and coffee machine were also available at the room. I find it very handy since we always traveled with our 2 toddlers. The elevator system management could be better. Sometimes could be a pain the waiting for the elevator. Breakfast was good :) also the bar at the lobby where you can have lunch. The hotel have the option for late check-out on a hourly base rate. At the time of our visit some working were going on in the street so it was a little bit messy at the time.

Brilliant hotel, lovely friendly staff and very helpful. Rooms were immaculate and very modern, bathroom was clean and really nice Location of the hotel was perfect and in walking distance of a lot of London sights. In prime location. View from room was amazing