The Park Plaza Riverbank London hotel is conveniently located on the south side of the River Thames and is within walking distance of some of London's most popular attractions, including the London Eye, London Aquarium and Big Ben. This Riverbank hotel's location in the South Bank of London provides you the ideal base for your weekend break in London or business travel.
of TripAdvisor Travelers recommend this hotel
"Remembrance weekend stay"
We had an extremely enjoyable stay at this hotel. There was a problem with the first room but this was quickly resolved by Thomas at reception. We were marching at the cenotaph and had a pleasant walk across Lambath bridge to Whitehall. Breakfast was very good and the room beautiful. We were on the 16th floor and despite it being a busy weekend we could not hear any noise from other rooms.
"Great location and giant beds!"
A large but great hotel in a fantastic position for a stay in London. 10 minute walk to Houses of Parliament and the London Eye. Huge comfy beds and great breakfast. Staff very attentive and polite but not intrusive. What's not to like''
"Don't be greedy Park Plaza, by putting guests in unfit rooms !!"
As a regular guest at this hotel, I know the standards that I can expect. They were sadly missed, by a long distance, on my latest stay (check-in on 14/11/2017). I was allocated Room 110. There is currently a major refurbishment ongoing in this area of the hotel. There are what look like dehumidifiers all along the corridor, and it smells generally damp (new plaster work ') I didn't arrive until late, and then continued working, so wanted a lie-in the following morning - no chance with the banging, drilling etc. that is taking place almost directly opposite Room 110 (I believe that they are fitting out a new gymnasium'). That will be great for future guests - but not now for paying customers who should be able to expect a quiet, relaxing environment, right up until check-out time, when the rigours of 'working life' kick in again ! So, try to imagine my displeasure when the toilet had a fault which meant that the flush was running constantly (I couldn't be bothered ringing Maintenance at midnight), and then the following morning the metal hinges on the glass shower door were so seized-up that I couldn't even open the door, and enjoy a shower ! Basic requirements for an acceptable nights stay in any hotel in London (or elsewhere), I'd say ' I know the Park Plaza can do better..... I've seen it previously, but on this occasion it was not delivered. That Room (110) should not be utilised at the moment. It wasn't helped when it was disclosed to me the following day that it's only used at busy periods, effectively as an 'overflow' facility. Bearing in mind my booking was made on 11th Oct (5 weeks earlier), as a repeat guest it doesn't make me feel valued to be 'bumped' into the sub-standard rooms, just because they were 'busy'.
Very Professional staff, beautiful technological rooms. would definitely use again. You know it's good when Alex Salmond checks in just as you are leaving. If it's good enough for MP's Expenses it's good enough for me.
"Trip to the theatre"
Enjoyed our stay, the hotel was very clean, the staff were helpful, the room was well equipt, we didn't have a view, but who wants to look out of the window when you could be out there experiencing the city xx
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
Pets are not allowed.