of TripAdvisor Travelers recommend this hotel
We loved this hotel , have absolutely no idea why this would have bad reviews . We had an executive king room at the back of the hotel and the room was smart , clean , tidy , comfortable, flat screen tv , superb radiator for those cold days which worked all of the time, windows that open for fresh air. The shower was a walk in shower with excellent hot water however I would say the glass bathroom /shower area was a bit cosy but not a problem. The hotel itself is very clean , the breakfast is excellent, and the staff are very helpful. The hotel is situated in a residential area which is very pleasant and a 2 minute walk to Vondelpark which is a lovely park to walk through. The tram stop is I would say a 5 minute walk away and trams run every 10 minute down to the centre of Amsterdam and Dam Square, journey time 15 minute hotel. This is an excellent hotel in a superb location and would have no hesitation in staying at again when visiting Amsterdam.
"Rooms odd and getting worn"
Stayed a second time at this well located hotel. The room price is very high for the room quality. I was challenged to understand the light system and the bed leather sides and shower area are worn and marked. Feels, like a simplication, modernization and lower price is needed.
My boyfriend and I stayed here at the beginning of November for our first trip in Amsterdam and we were not disappointed. The hotel was great from the moment we walked in the staff were so attentive and friendly! We had a very early flight so they kindly held our bags whilst we began to explore the city. We did go to the Vbar a couple of times which had a great choice of cocktails and not dissimilar prices from London and the cocktails were great. We didn't dine at the restaurant so I cannot comment on that. The only minor problems we came across was the bathroom was a little to open to our taste, which I understand they will be renovating which is great. The only other problem was the cigarette machine, my boyfriend tried to use it on one of the evenings and it swallowed his money,so he went to the hotel desk and the gentleman on the front desk was far from helpful, he basically said 'its not my problem and I don't smoke' which was a little abrupt and not needed really, who knows maybe he was having a bad day' Apart from that, as mentioned above the staff were lovely, provided a lot of information and assistance for our first trip in Amsterdam. The Situation of the hotel isn't in the city centre but this didn't bother us as the trams are so efficient and frequent, it only takes around 10-15 to get to Dam Square. You can also use local taxis or we just used Uber. I'd recommend going to this hotel, we stayed 4 nights and were both sad to leave the City. Thank you for a lovely stay :)
"nice style, close for airport, too far from centre,"
nice stylish modern hotel, nice staff, very nice bed, close to get to the airport, too far from city centre, rooms very small, no free water, nice shower, good bed, good coffee machine, no kettle. enjoy....
"Nice hotel and staff but serious plumbing issues"
The Park Plaza is in a great position backing onto the Vondelpark and just a short walk from Museumplein. The staff are very friendly and on the face of it the museum is modern and clean. However, upon our arrival in the reception of the hotel we noticed a faint smell of sewage. We thought this may have been outside the hotel, but upon further inspection we realised the smell was in fact present throughout the hall, stairwell and unfortunately our room. We called the front desk and to their credit they very quickly sent someone up to take care of it. After this the smell remained in our room but wasn't really strong enough to move rooms. I think the hotel clearly has some plumbing or sewage issues which is affecting my score. If these were to be taken care of (which I highly recommend the hotel does anyway) I would happily give five stars as it was an otherwise perfect base for our Amsterdam adventure.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM