"IDEAL FOR SHORT BREAK"
THE hotel is in a good location and easy to get to by public transport. The room was clean and tidy the in room safe gave me peace of mind when I was out of the hotel knowing my belongings were secure. The in room fridge was also a great asset to keep the bottles of water cold. Staff were great
"All About Its Location"
Stayed for 4 nights with my partner. Booked direct rather than through booking.com and got the 'subject to availability' upgrade to a bigger room/pool view/bath. Pleased with this as the price was pretty similar. Location was superb - right in Bukit Bintang with so many bars/restaurants/shopping malls within easy walking distance. But at the same time, at the end of a road, so quiet enough. Would recommend using the KLCC walkway from the nearby Pavillion shopping centre to get to the Twin Towers - undercover, so no issues with heat/thunderstorms. Room had the best bed EVER (it was beyond massive) and comfy pillows. Decor seemed a little dated. Would have liked two armchairs given it was a two person suite' Pool area was nice, decent sized, thought the bar was pretty overpriced. I know it's service within a 5 star hotel but compared to what you'd pay at nearby Jalan Alor, then ++, it was a bit high. Big thanks to the staff who decorated the room (at my request, but also at my expense) for my partner's birthday - it was the perfect welcome to our stay, The complimentary birthday cake was also yummy! Overall, given the price, comfort and most of all, location, I would stay here again
"A great start to our Holiday"
So, we learnt something when we got to Kuala Lampur, and that is the airport is nowhere near Kuala Lampur. In fact, the airport is built is in its own dedicated area and it takes about an hour to get to the KL from there. When we got to the hotel it was after 10pm cos it took that long to get past the chaos that was immigration. As you walk into the large well-constructed foyer you appreciate the air condition as it is quite hot there. As we were pre-paid our check in didn’t take too long and we were surprised to find that we had been upgraded. The room was lovely, large bathroom, separate sitting room and a very large bedroom with two king size beds. All the usual facilities were there and the beds were very comfy. We were confused as we were given an Orchid Club room did we also get upgraded to Orchid facilities but erring on the side of caution we went for the normal breakfast area. There was nothing lacking there and the choice of breakfast choices was immense. They have made it their best to cater for everyone and the staff were polite and very friendly. For my wife’s birthday they left a cake for her and room services was reasonably priced, we enjoyed chilling out in our room which was required as the kids were quite tired due to the jet lag. The only complaint I have is that when I lost my phone I desperately needed to get on a computer but all they said was as the business room is closed there isn’t a computer available. Surely it wouldn’t be too difficult to have a computer connected to the internet in the foyer for customers use' Would I stay here again' Definitely. Its location is central, it’s near a shopping mall and other fashionable shops. If you’re hungry there are lot of restaurants that are within a short walking distance, (there even a Nandos opposite the road).
"Great location, Great service and wow what a view!"
A fantastic hotel for our 4 night stop over in Kuala Lumpur. My fiancée and I were offered a free room upgrade on arrival. A huge deluxe room with a bathroom that the Romans would have be jealous off awaited us. The hotel was a great base for us to adventure and take in the sights and sounds of KL. The KL Metro is just a short stroll up the street and has fast direct access to KL Sentral. The street food market was just up the road so everything we needed was within a 5 minute walk! perfect! The Breakfast catered for all, with dishes from all around the world. The pool area on level 6 was a nice area to relax and swim after a hard days sightseeing and the hotel food was great even if we did only snack and not sample the whole menu. The staff are kind and friendly. All in all I would recommend this hotel to friends and family if staying in KL.
From check-in to check-out, everything was perfect. Friendly and helpful staff. Well positioned near bus stop and monorail stop. There is good shopping mall across the road and all around the hotel. Plenty of places to eat. The hotel itself has restaurants in it. We had the best buffet breakfast at the hotel during our stay, sorry can't remember the name of the restaurant. Thank you ParkRoyal KL.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM