of TripAdvisor Travelers recommend this hotel
"Fim de semana/weekend"
Excelent choice for a relaxant weekend! Very Good balance quality/price/. We highlight: amability and simpathy of everyone always available for help; central location, and comfy bedrooms. We’ll certainly return to Berlin and to Pestana!
"An excellent Hotel if your visiting Berlin"
This hotel was chosen due to the reasonable price that we could get rooms for and its close proximity to Berlin Zoo. Our party consisted of 4 adults and a 12 month old baby. The trip was a birthday present for Grandad and baby with a visit to the zoo being the highlight of our visit. The Hotel is situated on the edge of the Tiergarten in an area of Foreign Embassies, with the hotel being next to the South Korean Embassy. It appears to be used by a mixture of tourists and business people. Check in was quick and simple, with the staff being very polite and efficient and explaining everything that was available in the Hotel. I believe the Gentleman who we spoke to was Oliver, and he was a credit to the Hotel. We even saw him off duty one day and he acknowledged us. The rooms were modern, neat and tidy with plenty of wardrobe space and a safe. Beds were very comfy and the sheets were clean and crisp. Everywhere was spotless. The bathroom had a bath with an integrated shower which was excellent. Again it was spotless. No complaints, as every day in our 3 day stay we returned to a very neat and tidy room. As I have stated we had a 12 month old baby who was in a cot. We had two rooms next to each other at the end of a corridor. My daughter, partner and baby were in the end room which was enormous and was more like an apartment. This meant there was plenty of room for the little one, who has just started walking. Also there was a connecting internal door which we had unlocked so we had access to each other’s rooms. This was a big bonus for us, the room size for the little one and connecting doors made things very easy. Thank you for that. Location. A few reviews state that the hotel is a bit out of the way. For us it was perfect, away from the main area near the zoo, but just a 10 minute walk away from it. The hotel is very quiet with little outside noise. It has an embassy on one side, and a residential area on the other. There are two bus routes, 100 & 200, one runs past the hotel, and the other is a minute walk away. These routes take you right into the centre of Berlin, or to the train station and bus terminal at the Zoo. We discovered that a day ticket for 5 people, on all 3 zones, which includes trains, buses, trams and underground cost 20.80 euros. On our last day we had a late flight home, so we got a day ticket travelled around Berlin all day, then went to the Zoo train station and caught a direct train to the airport for less than £20. A bargain, and the transport system is so frequent and efficient its unbelievable. Just have the confidence to use it. Most drivers speak a decent amount of English. There is a small spa area in the basement. A small pool, sauna, steam room and if you have enough energy a small gym. There is a bar area in the lobby which is again immaculate with very attentive staff. Prices for drinks are very acceptable for a Hotel, and we had several drinks there. The restaurant is also situated on the ground floor behind the bar. It offers breakfast at an extra cost which I believe is around 20 euros. We did not use this so I cannot comment on the quality. To be honest we thought 80 Euros for 4 adults for breakfast was a little excessive, and we had good breakfasts elsewhere for much less. Having read reviews of other Hotels in Berlin from “Tourists” this appears to be common theme with people stating that the price is excessive for what you get. I know this review will be read by the manager of the hotel, so I will mention the only negative thing about our visit, and it is not a major one and can be easily resolved. Our party was 4 adults and a child who would need a cot. This was disclosed when we booked the two rooms and paid for them. As far as we were concerned the use of a cot should have been included in the price we paid and not as an “extra” payable on departure. We would have rather paid up front and not on departure. My final comment is that if you are lucky you may get some form of street entertainment outside the Hotel. As I have said it is located neat to Embassies, and on our last day we were treated to a peaceful protest by Greenpeace to the Norwegian embassy opposite over drilling in the Arctic. This included a life sized moving Polar Bear. Grandaughter loved it !!!!! Our stay at this Hotel was enjoyable and I would recommend it to anyone who is thinking of staying in Berlin for a few days to see the sights.
"Excellent hotel stay"
We booked a suite with a private balcony which was amazing with views over Berlin. The hotel has high standards with a lovely atmosphere, and all the staff are so friendly and welcoming. The pool, gym and spa are compact but welcomed after a long day sightseeing. Breakfast is a must - excellent value and choice. The location is quiet, in the picturesque Tiergarten, but the bus stops outside and everywhere can be easily accessed via Berlin's fantastic transport system.
"Nice hotel a bit off the beaten track"
Stayed here for a week with my husband who was at a business meeting. The hotel is in the Embassy District very close to the Tiergarten. The Berlin Zoo is about 10 min walk away and Potsdammer Plaz is about 30 minutes. Take the 200 bus to get to lots of places (day pass 7 Euros and can be charged to your room). Hotel service is very friendly and the rooms are clean and very "euro". The hotel restaurant is quite good for breakfast (some food on the buffet could be hotter) with lots of selection. Dinner is okay but you need to get out for more variety. My only complaints are the crappy thin bath towels and the really poor bathroom lighting for makeup. Otherwise it was a good stay.
I stayed intentionally at this hotel as I regularly stay at the London hotel and so this was booked using my loyalty points. The hotel,was comfortable and clean and the staff were very kind and good. I would suggest that the hotel is situated about 15 mins walk from Berlin Zoo station so is quite easy to access. Breakfast was good and varied so yes a good place for the future!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM