of TripAdvisor Travelers recommend this hotel
"Relaxing stay in area south of Tiergarten"
Very spacious room with good lighting. The bathroom had plenty of space with both a shower and bath. A good wide selection at breakfast. The pool could be busy at times but usually quiet first thing in the morning. Staff at the front desk and restaurant very pleasant. Their restaurant for evening meals was also good.
What a find this hotel was - lovely modern rooms, super friendly staff and very competitively priced too. I didn't eat here (other than breakfast which was included and excellent) but the food looked good and again well priced. It is close to city shops & the zoo and only a pleasant 30 minute walk along the Tiergarten to the Brandenburg Gate. If visiting again I would be back without hesitation
"Hotel down the toilet 🚽 - along with our clothes😡"
Hotel down the toilet 🚽 - along with our clothes😡 I have never written a bad review for any hotel, restaurant, store ect. However when it comes to Pestana Berlin Tiergarten Hotel I have a few thought I will like to share - to prevent others from having the same experiance as me and my wife. There are several things I can mention but I will go straight to the main thing. The staff literally threw our clothes down the toilet. This is NOT a joke! In the morning we had been for a run in Tiergarten. When we got back to the hotel we showered, changed clothes and went into the city. Our running clothes we had left lying on the bathroom floor. When we got back to the hotel we were shocked to find that the housekeeping had taken our clothes from the floor and thrown it into the toilet. Why - we have no idea' They had NOT really bothered to clean the room. They had only changed towels, maid our bed - and yes of course put our things in the toilet/bidet. This happend on the second night of our stay. The first day they did NOT even visit our room - but I guess that is a good thing taken the service into consideration. (We did for an hour an a half put the do not disturb sign on the door - I guess that could be used as an oppertunity to skip our room). In the evning of the clothes/toilet episode we told an employee working at the front desk abort it. She looked a little in desbelieve when we told her what had happend to our clothes - so we showed her a picture of it. She asked us to e-mail the picture to her so she could mention to the housekeeping that it is not a good idea to put the guest things into the toilet! (I do not know a lot about facility service but not to put People's things into the toilet is Common sense even to me - apparently Pestana use a different type of logic). The women at the front desk - nor anybody else for that matter - gave us an appology for what had happen, offered to make some sort of amends or anything... (I truely wonder how this can be a 4,5 Star hotel). There are so many wonderfull hotels and places to stay in Berlin but Pestana Berlin Tiergarten Hotel is obviously not one of them. /Peter
"Nice hotel close to Tiergarten"
Very nice hotel. Breakfast was sumptuous. Staff did not help us as much with direction/transportation as we saw they did to some other guests. Not sure if it was because of language barrier or something else.
I thought the hotel was perfectly placed beside the Tiergarten. 10mins walk to Zoo. The hotel and staff were great, so no complaints. They have a small pool, sauna and steam room. I definitely will return to this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM