This family-friendly hotel is located directly beside the port and near the cruise liner dock. Historic Gastown, the Robson Street shopping area, and beautiful Stanley Park can be easily reached on foot. It is only around 5 minutes to bars, restaurants, a bus stop and there is a train station about 10 minutes away by car.
I would highly recommend staying at this hotel. The front desk was exceptional!Comment of N. Julie , Canada the 2015-12-16
"The Pinnacle Hotel"
The room was too cold. I turned on the AC but it was too loud. I could not sleep well in the hotel. the hotel was also so loud at night. I think there were so many people who are not staying at the hotel. I like the food so much and the service was excellent. The only negative feedback that I gave is the room conditions.
A classy hotel in a good location near the water. Would stay again anytime. Great staff and overall experience. Beautifully decorated with a friendly staff and great food at their in restaurant. Too bad it rained the whole trip.
"A weekend getaway"
Living in a small town, near Vancouver BC, it's nice to be able to get away and spend a night in the big city. What makes this all the more enjoyable is having a good experience where we choose to stay. Well the Pinnacle did just that, an awesome time while on the premises. This hotel is more pricey than we are used to but due to the BeVancouver promotion recently we got a $100 American Express gift card award, making it more affordable for us. The first thing we noticed about the hotel was its service, the staff. From the point of arrival to check out, and even afterwards, they were all exceptional. I note "afterwards" because we also took advantage of their luggage storage after checking out, so we could get out and explore the area. As well, because it turned out to be a blustery West Coast afternoon, when we returned form our walk in the area we asked if we could use their pool/hot tub. Even though we had finalized our stay by checking out earlier, we were given a pass key to the fitness centre, and pool area. Kudos - our time in the hotel was short but it was the best service experience we have had in along time from the many hotels we have been too.
"Loud and noisy room"
Nice location and decent room for a decent price.....but the noise level from fan/AC and appliances meant we barely slept. Very concerned that we were given an "upgrade" but it turned out to be a real problem for us and three days later I am still tired from the experience.
"Night out in Vancouver"
The location was excellent ,close to everything downtown .The room was nice with amazing view of the city.Breakfast at the restaurant was very nice with very nice view of the harbour and relaxing music .Christmas decor also very nice . We for sure come back again .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM