Apartments are very basic, but the worst think is the breakfast. You must ask in the front desk each day for a voucher to breakfast in a backery of the commercial center that cannot manage even 1/10 of the people that they can have in the table. You will need 20 minutes to find a plate tunput a Tranchette or a cup for a bad cofee ... try to avoid both, the residence and the breakfast.
"Poor experience for a business trip and internet was not working"
Internet was not working. It took the staff (and numerous phone calls) an entire day to have it fixed. I unfortunately lost one day of work due to this issue. The staff doesn't seems to care, does not pick up the phone nor respond to emails. They rejected my request to be refunded. The beds are small and the carpet was dirty. Dishwasher but no tablets. The apartments are separated in two which can be quite noisy.
"Great value excellent room"
The perfect room I highly recommend it, good size, air con worked, great shower and good size bath, restaurants and supermarket available on the ground floor, good selection of TV channels for chilling between nights out.
We were there just for two nights. Location is premium, that's true however, there are a lot of hidden costs that we had to cover. Internet for one day 40 PLN (10 eur) - ridiculous! There was only 1 set of sheets so we had to rent another one - 70 PLN a day !!! Residence is packed with stack party fellas walking around drunk and no one is paying attention. So when you plan to go there to have a party, that's a place for you !
"Poor Service Ruined the Stay"
When we checked in, staff knew there would be no hot water the next day but didn't tell us. We could have prepared - with showers the night before - and been much more comfortable. After we discovered the problem in the morning, we couldn't find out when the hot water would be back on. Staff didn't offer to notify us. We had to check regularly ourselves late into the night. Also, the room was not properly prepared for us. We had too few towels for 3 adults in the reservation, no washcloths (they said they don't use washcloths in Poland!), and a frozen-over freezer. When we asked to have the freezer fixed when we were gone, they came too fast and didn't return later as asked. There were no instructions for using the TV, washing machine, dish washer, etc. - features that were why we chose this hotel. The restaurant in the building where we had pre-paid breakfasts was messy and inhospitable - dirty tables and they didn't keep up with the need for mugs for coffee, silverware, utensils for taking buffet items, etc. All-in-all, this was an uncomfortable experience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM