"hotel versus apartments"
I booked through a hotel booking website and got this offer. For a short stay I would normally not book an apartment. For 3 nights only I can't enjoy or use the advantages of it. So I missed the service aspect and wasn't so impressed by the condition of my 'room'. Bathroom had major water damage traces, one broken lamp I can understand but more then 3 gives me bad feeling. The breakfast is at a café where can you have a buffet that was for me very limited and cheap. Every day you have to ask for the breakfast voucher at the reception. Except receiving the voucher the staff didn't do anything, each day I discovered the cheese, etc. surrounded with fruit flies... So I was rather disappointed.
"Great hotel - mediocre reception rervice"
The hotel is awsome and the view is astonishing. It is located about ten minutes from the closest metro station and 5 min from the bus station but you will defiinately need either cause it is about an hour walking to the old city. I was not too happy with the reception though cause they did nothing about the noise from the party next door - not allowed by the hotel rules anyway as I was informed- so I was up till 3 after midnight on my first night there plus when I asked them to make a specific restaurant reservation for me they never informed me if they did it and when I was looking for them noone was there for about an hour and they didn't answer the phone either - I called 10 times. Also some of the staff seemed kind of unwilling to devote 5 min to answer my questions on my first day there too. Overall the premices were excellent.
"Clean and huge apartment, good service, complicated customer service"
Rooms were clean and big, my booking was upgraded, the appartment was enough even for 6 persons, very comfortable beds. Iron, washing machine, fully equipped kitchen, two bedrooms, two bathrooms, good WIFI, safe etc. Breakfast was also good and plenty. Reason for the one minus: performance of the customer service and receptionists could be enhanced.
"Best place to stay in Warsaw!!!"
I've visitd Warsaw many times and I can say without a doubt this is the best value-per-money you can get!!! Such high standards regarding everything, It is a delight to wake up in such an amazing and beautiful apartment with such view over amazing Warsaw, Apartment is fully equipped for a comfortable stay. There is a 24h reception desk that can supply needs and information of any kind, in addition - there is a small gym guests can use without extra payment (in addition to the near by 'Holmes Place' that demands extra fee) - which also can be a huge plus. Great location No doubt I would come back there again!
"Very Clean and they even give you a phone for your stay"
The Room was excellent very clean and had everything for the stay, The Wifi was superfast and they give you a free Smart phone to use during your stay. Breakfast you select from a choice of 4 and it is delivered to outside your door in the mornings. Great staff and service, very nice place
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM