of TripAdvisor Travelers recommend this hotel
"Great relaxing holiday"
We had a very good time in Porto Elounda. very peaceful place. good room, lovely views and excellent food and service. the beach is beautiful I recommend it to people who wants a relaxing holiday I'm happy I celebrate my birthday there thank you very much
"2 star value for 5 star prices, total waste for a couple."
Paid extra for a pool to find it too cold to use. Gave us a very nice cake for our anniversary but placed us in a room next to a family so it was not possible to enjoy any romantic time on the noisy deck. Overall it was a waste of money as we had to spend most of our time in the next town Agios Nikolaos with better food choices and friendlier people. Spent time in boutique hotels focused on service in Athens, Mykonos and Santorini prior to our arrival at this impersonal property and it simply was terrible.
"Fantastic location excellent service and great food."
Myself and my spouse spent 4 nights at this hotel fm 24th-28th of September 2017, the location is far fm the international Airport about 70 km, but for people looking for quite and romantic location this is the hotel that will definitely meet your requirement. The staff in the dinning room is just fantastic and always cheerful and the service is top notch. The variety of dishes is great and always with excellent taste. The hotel has a excellent SPA and indoor swimming pool with Sauna and the best location with a private beach. The negative side - The rooms are very spacious but there are no Kettles for hot water in the rooms, the Pillows and the Mattresses are not comfortable a tall. In the dinning room during dinner time there is no water available therefor one needs to buy water, cost of each bottle of mineral water is Euro 4.80 which in my mind is not fare and leaves a bad feeling for the guests. The location is approx 2 KM fm Elounda Village and 9 KM for Agious Nicholous the only means of transportation is via BUS service for which one needs to climb uphill for 500 mts not suitable for elderly couples or order taxi service which are very expensive. There is no shuttle service fm this hotel to any of the above villages, which would really be great additions bonus for this hotel if they did provide this service for their guests due to the remote location.
We stayed at the Porto Elounda from 12-19 September. Although we had booked a 2-bed suite with private pool, the first magic moment was when we were taken to our suite and informed that it was the presidential suite! Absolutely fabulous and lots of living space with magic views of the bay and beyond. Furnishings, bedding, and decoration were all 5-star (idem for the 3 bathrooms, pool and terrace). Our daughter arrived late at 1am - 20 minutes later, room service arrived with an evening meal for her. Stellar service. All staff throughout (all Greek) were adorable, friendly and smiling - nothing was a problem. This went from Giannis (room service) through to Constantinos (client relations). The restaurant is buffet-oriented and perhaps more 4-star (breakfast has an exceptional choice). However, the bonus is that you can request a credit voucher and reserve any restaurant at the two neighbouring sister hôtels. We very much enjoyed the Yacht Club (Elounda Mare) and the Koh asian restaurant and the Cretan night (Elounda Peninsula). Very attentive service at all hôtels and it is interesting to see the other two hotels. Transport to the private sandy beach and to the other hôtels is very well organized (and very accessible to persons with reduced mobility). We did not test reservations for any outside trips proposed as our suite was so relaxing that we just mostly stayed there. We visited the spa as we had been given vouchers for a massage. An incredible enormous area and extremely clean. Our 1-week stay felt like 2 weeks and we can't wait to come back (we won't give you the suite room number as we would like it be kept for us!).
"too expensive for what they offer"
been there with family, premises are ok but rather impersonal, more a club med than a luxury hotel. Rooms lack the finer details of what you could expect from a hotel at this price and where dirty as soon as you cecked the usual hidden spots. Being there with kids we discovered that under the bed there was a history of negletcion in terms of accumulated dirt. We even asked them to clean but they did not. Apart from the rooms that are spacious with nice teraaces, the restaurant is not so good , does not serve food a la carte , and has the feeling of a canteen more than a restaurant, also in terms of the quality af the service offered . The beach is certainly the brightest spot , nice and well equipped. At the end , too expensive , more a 4 star hotel kind of experience than a luxory one !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM